HelpdeskManager London (hybrid) £55,000 - £60,000 Our client who are a Managed Service Provider are seeking an experienced HelpdeskManager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional customer service and maintaining seamless … IT operations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a supportive and fun organisation. As the HelpdeskManager, you will be responsible for aligning the team with our clients values, oversee daily IT, mentor and grow your team, you will serve as the Account Manager for More ❯
HelpdeskManager Permanent Position ?? Location: Office-Based in Oxfordshire | Salary: £42,000 per annum ?? Industry: Maintenance Services ?? Full-Time | Monday - Friday Are you an experienced HelpdeskManager with a passion for leading teams and streamlining operations? Were recruiting on behalf of a reputable and growing maintenance company, seeking a proactive and organised HelpdeskManager to join their team on a permanent, full-time basis. About the Role: As the HelpdeskManager, you will oversee the day-to-day operations of the helpdesk team, ensuring efficient job logging, scheduling, and client communications. You'll play a crucial role in managing service delivery across planned and reactive maintenance contracts, acting as the More ❯
HelpdeskManager Permanent Position Location: Office-Based in Oxfordshire Salary: £42,000 per annum Industry: Maintenance Services Full-Time Monday - Friday Are you an experienced HelpdeskManager with a passion for leading teams and streamlining operations? Were recruiting on behalf of a reputable and growing maintenance company, seeking a proactive and organised HelpdeskManagerMore ❯
Marble Talent group is actively seeking a HelpdeskManager to join a client of ours based in Hampshire on a permanent basis. The HelpdeskManager is a hands-on operational leadership position responsible for the day-to-day management, performance oversight, and continuous improvement of the Helpdesk function. This role ensures accurate and efficient engineer scheduling … call allocation, and client communication with strong commercial awareness. Sitting at the core of Maintenance delivery, the HelpdeskManager ensures Helpdesk workflows align with contractual obligations, service-level agreements (SLAs), and financial expectations. They collaborate closely with Engineering, PPM, Remedials, and Estimations teams to drive smooth operations and maintain client satisfaction. This execution-led role focuses on operational … control, internal communication, team leadership, and margin protection. The HelpdeskManager contributes to business planning and forms a key part of the Maintenance Senior Leadership Team. Key Responsibilities Team Leadership & People Management Lead, motivate, and develop a team of 3 Helpdesk Administrators Promote accountability through 1:1s, coaching, and structured performance management Foster a high-performance team culture More ❯