21 of 21 Help Desk Manager Jobs in the UK excluding London

Join to apply for the Helpdesk Transition Manager - 9 month FTC role at Staysure Group 3 days ago Be among the first 25 applicants Join to apply for the Helpdesk Transition Manager - 9 month FTC role at Staysure Group Get AI-powered advice on this job and more exclusive features. Direct message the job poster from … we are seeking innovators and individuals who embrace change with ease. Together, we can drive change and make a significant impact in the industry. The Role: The Helpdesk Transition Manager is responsible for the end-to-end planning, coordination, and execution of transitioning IT support services (e.g., helpdesk operations) from one location or delivery model to another. The … IT environments. Management of IT Helpdesk Strong understanding of IT service management (ITSM) frameworks, particularly ITIL v3/v4. Excellent stakeholder engagement and vendor management skills. Experience with service desk tools (e.g., ServiceNow, Freshservice, Jira Service Management). Demonstrable project management experience, with the ability to handle multiple concurrent workstreams. Bonus skills you may pack in your suitcase: Experience More ❯

Feltham) with occasional travel to Uxbridge Hours: 40 hours a week Salary: Up to £40,000 Role Type: Permanent We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … RAMS, and supporting with any issues. Review and action remedial works from subcontractors' service sheets. Deal with escalations with subcontractors' paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service More ❯

Feltham) with occasional travel to Uxbridge Hours: 40 hours a week Salary: Up to £40,000 Role Type: Permanent We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … RAMS, and supporting with any issues. Review and action remedial works from subcontractors' service sheets. Deal with escalations with subcontractors' paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service More ❯

Feltham) with occasional travel to Uxbridge Hours: 40 hours a week Salary: Up to £40,000 Role Type: Permanent We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … RAMS, and supporting with any issues. Review and action remedial works from subcontractors' service sheets. Deal with escalations with subcontractors' paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service More ❯

Feltham) with occasional travel to Uxbridge Hours: 40 hours a week Salary: Up to £40,000 Role Type: Permanent We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … RAMS, and supporting with any issues. Review and action remedial works from subcontractors' service sheets. Deal with escalations with subcontractors' paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support More ❯

Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support … IT Customer Support Manager, may also be considered for this role. #J-18808-Ljbffr More ❯

Dukefield Print Solutions, part of the Dukefield Group, are specialists in multi-functional print devices and market-leading digital transformation solutions. Our team are dedicated to providing independent advice on the latest technical innovations, whilst offering the best possible service More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you passionate about cyber security and understand the importance of making … also lead the IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently have a team of five members, but … responded to quickly. After lunch, you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the team, making sure everyone has More ❯

experienced manager who thrives on improving services, delivering insights, and leading teams with energy and purpose? At PFM Intelligence , we’re looking for a hands-on Helpdesk Manager to lead and revitalise our UK helpdesk function. You’ll be responsible for managing a small team, ensuring high-quality support across technologies such as footfall counters, QSR … systems, and CCTV infrastructure. While some technical knowledge will help, what we’re really looking for is someone with strong leadership skills, a keen eye for performance metrics, and a passion for service improvement. What you’ll do: Own and oversee day-to-day helpdesk operations Lead, support and develop a high-performing team Drive service quality, ticket resolution More ❯

experienced manager who thrives on improving services, delivering insights, and leading teams with energy and purpose? At PFM Intelligence , we’re looking for a hands-on Helpdesk Manager to lead and revitalise our UK helpdesk function. You’ll be responsible for managing a small team, ensuring high-quality support across technologies such as footfall counters, QSR … systems, and CCTV infrastructure. While some technical knowledge will help, what we’re really looking for is someone with strong leadership skills, a keen eye for performance metrics, and a passion for service improvement. What you’ll do: Own and oversee day-to-day helpdesk operations Lead, support and develop a high-performing team Drive service quality, ticket resolution More ❯

Facilities Helpdesk Manager- Manchester- 36k- Permanent Position My client, an established Facilities and Maintenance company are currently recruiting for an experienced Facilities Helpdesk Manager to join a fantastic Facilities and Maintenance company based in Central Manager As the Facilities Helpdesk Manager, you will oversee a team of Helpdesk operatives, ensuring the efficient … Managing the Helpdesk Operatives to ensure that all jobs are being managed efficiently and correctly Ensure all jobs are scheduled and updated before close of business. Managing and supporting Help Desk supervisor Ensure Help Desk Management and Supervision is always available. Managing Annual Leave and Sickness to ensure the Helpdesk is always covered sufficiently Liasing with … HR to manage Disciplinaries, Promotions and Appraisals for Helpdesk staff Schedule Weekly and monthly Meetings with Help Desk Staff to discuss clients progress and issues. Work with Managing Director and Operations Manager to assess candidate CV's and interview potential new members of the helpdesk team Work closely with the Operations Manager to train More ❯

to deliver a high-quality Facilities Management service across 35 NHS LIFT buildings across the Northwest & London areas on behalf of its client, and is currently seeking a Helpdesk manager to join the team in Warrington. The Role As Helpdesk Manager, you will be responsible for leading a high-performing support team, ensuring all reactive, project … type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Kudos Services by 2x Get notified about new Help Desk Manager jobs in Warrington, England, United Kingdom . Manchester, England, United Kingdom 5 days ago Runcorn, England, United Kingdom 1 week ago Blackburn, England, United … Infrastructure) Speculative Opportunities Manchester, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯

Main Purpose of Job: Responsible for overseeing our CAFM system, ensuring it runs efficiently while managing engineer resources, maintaining compliance, monitoring performance, training staff, handling service issues, and working with stakeholders to improve operations and customer experience. Responsible for reporting More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to More ❯

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering. Our mission More ❯

Helpdesk/Ops Manager (Facilities Maintenance) £35,000 - £45,000 + Company Car + Progression + Training + Company Bonus + Company Benefits + 10 Day Christmas shut down Dudley Are you a Helpdesk/Operations Manager with a background in Facilities Maintenance who's proficient running and managing a helpdesk? Do you want to work … they are looking to expand and grow their close, friendly team. In this role you will be managing the preexisting helpdesk team and be responsible for running the service desk dealing with existing and new clients as well as the engineers that work within the company. Organising and formatting the engineers work weeks to get them out onto the … ways to streamline and improve efficiency. The Person: Helpdesk/Operations Manager Facilities Maintenance background Experience running a helpdesk team and quoting jobs Commutable to Dudley Helpdesk Manager, Operations manager, Facilities Maintenance, Height, commercial, Dudley, West Bromwich, Birmingham, Blackheath, Wolverhampton, Walsall, Kidderminster, Bromsgrove. Reference Number: BBBH20153 If you're interested in this role, click More ❯

Raise reactive call outs, PPM visits, and Quoted works. Monitor the shared mailbox and action emails as necessary. Close all jobs accurately across systems, ensuring timely completion to meet SLAs. Assist staff with queries as required. Generate reports to drive More ❯