2 of 2 Help Desk Manager Jobs in the Midlands

Help Desk Manager Northampton - Hybrid - 3 days a week £50,000 - £55,000/6 Month FTC Our client is a market leading digital brand, reshaping the industry through innovation and digital transformation. They are seeking a Help Desk Manager to oversee 1st and 2nd line support, manage escalations, and ensure seamless … ITIL frameworks, and stakeholder engagement. Having experience on transitioning IT support services is a bonus. We're looking for candidates who possess the following: Proven experience working as a Help Desk Manager Strong knowledge of ITIL and ITSM best practice Experience of migrating a help desk is a bonus If the above sounds of More ❯

and a strong focus on staff recognition. You'll be part of a forward-thinking institution that values people and promotes continuous improvement. Your new role As a Helpdesk Manager, you will lead a team of four in delivering a high-quality support service across the organisation. You will oversee the day-to-day operations of the helpdesk More ❯