1 of 1 Help Desk Specialist Jobs in Dundee

Ability to learn new information quickly and the willingness to do so at all times. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Customer Focus, Teamwork, Technical Expertise. Interpersonal Effectiveness Concern for Order and Quality Years of Experience Relevant: 5+ years … of Service desk/deskside, customer service, and support experience with problem solving involving hardware. Certification requirements Preferred MCP/MSCE/MSCA ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Note: Applicants for employment in UK should possess work authorization which does not require sponsorship by the employer for More ❯