1 of 1 Help Desk Specialist Jobs in the East Midlands

be based on your skills and experience — talk with your recruiter to learn more. Base pay range Our client, a leading company based in Nottingham, is seeking a motivated Help Desk Specialist to join their team. This is a 5 days per week onsite position initially, but you will be able to work hybrid (2 days … from home) once you're up to speed with the product and systems. This is a fantastic opportunity for someone with previous IT/help desk experience, eager to contribute to a dynamic and fast-paced environment, working for a company who are continuing to grow throughout 2025. Key responsibilities: Provide first-line support to customers via phone … email or our help desk. Diagnose and troubleshoot software issues reported by customers. Assist customers in understanding and utilising software features and functionalities. Requirements: Previous experience in an IT support or help desk role. Knowledge of IT systems & software troubleshooting. Excellent phone manner, communication, and problem-solving skills. Seniority level Associate Employment type Full-time Job function More ❯