SupportAnalyst, HelpdeskSupport, 2 month contract, COR5681 A leading company based in Oxford, requires a SupportAnalyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. … The SupportAnalyst will be required to work on site 5 days a week Outside of IR35. The Role The SupportAnalyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What … s required from the SupportAnalyst? Previous experience in an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the SupportAnalyst role could be right for you and you'd like to learn more more »
Gatwick, England, United Kingdom Hybrid / WFH Options
Air Partner
Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a HelpdeskSupportAnalyst role or tech apprenticeship, and want to keep learning, or maybe you are extremely interested in technology and want to … of tech support, where you will learn the trade? Either way, apply now, as we are looking for an entry level HelpdeskSupportAnalyst to join our Gatwick based team. This is an opportunity to get your foot in the door, learn from a … based at Gatwick (some occasional home working once settled), and who is a self-motivate, solutions oriented, people person with initiative, who likes to help to fix technical problems with a smile. You will live close to our Gatwick office (no more than a 30 minute commute away ideally more »
Are you looking to build a career in a supportHelpDesk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line supportanalyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside … and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service more »
or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line SupportHelpdeskAnalyst will work closely with the team supporting and helping clients succeed through technology. As … Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus · Pension scheme · 2 weeks of dedicated training days · Service Desk gamification rewards · Free onsite parking · Ride2work Scheme · Fully airconditioned offices · Onsite Games Room · Dress down Fridays · Unlimited free fruit and soft drinks. · Beans to … cup coffee machine · Company paid quarterly social events · New client introduction bonus · New staff introduction bonus · Regular anonymous pulse surveys to help us help you · PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this more »