Permanent Role – Technology SupportEngineer/HelpdeskEngineer/Deskside SupportEngineer – Onsite/London We are seeking an experienced Technology SupportEngineer/HelpdeskEngineer/Deskside SupportEngineer to be a member of the Information Technology Department who … is responsible for the day-to-day support of all systems and infrastructure used by our end users. Role Overview: Job Title: Technology SupportEngineer/HelpdeskEngineer/Deskside SupportEngineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and … connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy, and support physical and virtual computers, as well as network equipment. Assist in project planning and participate in managing small initiatives. Coordinate with the IT Infrastructure team and support change/maintenance windows for infrastructure systems. Perform routine software upgrades on network More ❯
HelpdeskSupportEngineer Salary: £25,000 – £28,000 Location: Romford – Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a HelpdeskSupportEngineer to join their team. You’ll be the first point of contact for support … service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯
HelpdeskSupportEngineer Salary: £25,000 - £28,000 Location: Romford - Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a HelpdeskSupportEngineer to join their team. You'll be the first point of contact for support … service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯
london (romford), south east england, united kingdom
Premier Group
HelpdeskSupportEngineer Salary: £25,000 – £28,000 Location: Romford – Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a HelpdeskSupportEngineer to join their team. You’ll be the first point of contact for support … service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯
Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDeskSupportEngineer on a contract basis - London based Role The IT SupportEngineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either … internal ticketing system. To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent. To develop support documentation where required to improve the user experience. To develop their skillset in-house with a clear progression expectation to higher levels of expertise. Provide on occasion out of … hours support as required. To assist the Group Technology and wider Information Any other ad-hoc work requests as determined by the Group IT Manager. Profile The IT SupportEngineer will have a proven track record of supporting complex disparate networks. Supporting all levels of the business users including VIPs, managing expectations and seeing More ❯
Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage network infrastructures including the core switches, cabling, peripheral devices and related equipment. Install, configure and maintain clients’ servers … issues with workstations, operating systems and network infrastructures. Helpdesk: Provide accurate and creative solutions to client problems to ensure user productivity. Assist in the resolution of user and support issues of the Company’s. Research, resolve and respond to questions received via telephone calls, emails and site visits in a timely manner and in accordance with Company’s … standards. Acquire and maintain current knowledge of relevant products and support policies in order to provide technically accurate solutions to customers. Log all support calls on the Helpdesk system and keep current and updated information for each call in order for other support users to access when required. Complete documentation of all systems processes More ❯
