Permanent Role – Technology SupportEngineer/HelpdeskEngineer/Deskside SupportEngineer – Onsite/London We are seeking an experienced Technology SupportEngineer/HelpdeskEngineer/Deskside SupportEngineer to be a member of the Information Technology Department who … is responsible for the day-to-day support of all systems and infrastructure used by our end users. Role Overview: Job Title: Technology SupportEngineer/HelpdeskEngineer/Deskside SupportEngineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and … connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy, and support physical and virtual computers, as well as network equipment. Assist in project planning and participate in managing small initiatives. Coordinate with the IT Infrastructure team and support change/maintenance windows for infrastructure systems. Perform routine software upgrades on network More ❯
Banbury, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
HelpdeskSupportEngineer £25,000 – £35,000 + Benefits 3 days onsite/2 days remote Chapman Tate are proud to be working with a leading IT Services Provider who are looking to add a talented HelpdeskSupportEngineer to their growing technical team. This is an exciting opportunity to join a … fast-paced, collaborative environment where you’ll support a wide range of clients and technologies. As a HelpdeskSupportEngineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide … 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure supportMore ❯
oxford district, south east england, united kingdom Hybrid / WFH Options
Chapman Tate Associates
HelpdeskSupportEngineer £25,000 – £35,000 + Benefits 3 days onsite/2 days remote Chapman Tate are proud to be working with a leading IT Services Provider who are looking to add a talented HelpdeskSupportEngineer to their growing technical team. This is an exciting opportunity to join a … fast-paced, collaborative environment where you’ll support a wide range of clients and technologies. As a HelpdeskSupportEngineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide … 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure supportMore ❯
HelpdeskSupportEngineer Salary: £25,000 - £28,000 Location: Romford - Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a HelpdeskSupportEngineer to join their team. You'll be the first point of contact for support … service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯
london (romford), south east england, united kingdom
Premier Group
HelpdeskSupportEngineer Salary: £25,000 – £28,000 Location: Romford – Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a HelpdeskSupportEngineer to join their team. You’ll be the first point of contact for support … service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯
Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDeskSupportEngineer on a contract basis - London based Role The IT SupportEngineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either … internal ticketing system. To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent. To develop support documentation where required to improve the user experience. To develop their skillset in-house with a clear progression expectation to higher levels of expertise. Provide on occasion out of … hours support as required. To assist the Group Technology and wider Information Any other ad-hoc work requests as determined by the Group IT Manager. Profile The IT SupportEngineer will have a proven track record of supporting complex disparate networks. Supporting all levels of the business users including VIPs, managing expectations and seeing More ❯
AV Desktop/HelpdeskSupportEngineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a … professional manner to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in the blue chip corporate world. You will also be supporting a … team of av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop More ❯
