9 of 9 Help Desk Support Engineer Jobs in the UK

Helpdesk Technical Support Engineer - MSP Experience Required, Reading Client: Digital Waffle Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk Technical Support Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a … with virtualization platforms such as VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint security, and remote monitoring tools. Log and manage incidents through a service desk ticketing system. Engage directly with clients, ensuring excellent communication and customer service. Document customer interactions and solutions to contribute to a growing knowledge base. Escalate complex issues and collaborate … is essential Strong technical expertise in: Windows Server, Active Directory, Microsoft 365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remote desktop tools and help desk software Excellent client-facing skills - ability to communicate complex IT issues clearly and professionally. Ability to troubleshoot a wide range of IT systems, including desktops, servers, networking More ❯

services are tailor-made for your business needs, ensuring that you receive the maximum benefits from our partnership. Backed by an expert technical team, Comms-Byte guarantees effective support services that will keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st … Line Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals with a passion for IT and we always provide immense support … hearing from you! Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications More ❯

Helpdesk Technical Support Engineer - Silchester - Onsite with infrequent travel to customer sites - £30,000 to £35,000 per year FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Helpdesk Technical Support Engineer. The successful candidate will provide enterprise-level technical assistance. This role will be … a full-time position based out of their Silchester office. Specific responsibilities include: Technical support to customers via phone, email, or in person Troubleshoot and resolve issues related to operating systems, software and hardware including desktops, monitors, printers, routers, firewalls and access points. Assist with setting up and configuring computer systems Conduct software troubleshooting and recommend solutions Assisting … reports and technical documents Certifications or a Technical qualification in IT Sophos, Egnyte and Ubiquiti (beneficial) SharePoint, Teams and Intune Background of working for an MSP Helpdesk Technical Support Engineer - Silchester - Onsite with infrequent travel to customer sites - £30,000 to £35,000 per year More ❯

Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site … experience: Cisco and major firewall experience Minimum Requirements: VMware and equivalent Linux experience Hardware maintenance Web development using WordPress or Wix Preferred (but not required) experience: IT Helpdesk Engineer: 1 year COVID-19 precaution(s): Remote interview process Salary: £25,000.00 per year Additional leave Company events Company pension Discounted or free food Free or subsidised travel Life … pay types: Performance bonus Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯

reliability, and performance. However, what truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk Support Engineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating with customers via phone and email to diagnose … probable cause of machine issues, and solving problems when possible. Booking our engineer visits and identifying where parts may also be required. Logging all communications via our Dynamics 365 platform Ensuring strict compliance with our internal health and safety protocols and procedures. Reviewing engineer reports and sharing information within Mills in line with our Quality Processes. … or Qualifications for the role: Experience in a technical field where fault diagnosis was required – CNC experience is desirable but other technical fields will be considered Previous Customer support, scheduling and coordination experience IT Literacy - use of PC software packages such as Microsoft office, D365 or other similar systems Desirable Skills or Qualifications for the role: Machine tool More ❯

Helpdesk Support Engineer Summary: Working as part of the Helpdesk team you are responsible for successfully delivering operational support to our customers. You have a passion for service and a good sense of quality. Your main responsibilities are to record, investigate and resolve any incidents, requests or problems our customers may experience while using … customers with the best possible service. You are highly interested in our products and you are driven to gather the right knowledge to deliver second to none customer support to our customers. You contribute to a good team spirit. The team spirit is characterized by openness, humour, passion and motivation. You show a great sense of responsibility and … provide the various services to the satisfaction of our customers. Always check the customers' service contract. In case of uncertainty regarding the contract, the first action will be to help the customer. The research to resolve any uncertainties is started in parallel. You will ensure that all new cases are assigned to the appropriate resolver group (usually L1 in More ❯

Job Description Helpdesk Support Engineer Summary: Working as part of the Helpdesk team you are responsible for successfully delivering operational support to our customers. You have a passion for service and a good sense of quality. Your main responsibilities are to record, investigate and resolve any incidents, requests or problems our customers may experience … customers with the best possible service. You are highly interested in our products and you are driven to gather the right knowledge to deliver second to none customer support to our customers. You contribute to a good team spirit. The team spirit is characterized by openness, humour, passion and motivation. You show a great sense of responsibility and … provide the various services to the satisfaction of our customers. Always check the customers' service contract. In case of uncertainty regarding the contract, the first action will be to help the customer. The research to resolve any uncertainties is started in parallel. You will ensure that all new cases are assigned to the appropriate resolver group (usually L1 in More ❯

Job Title: iManage Support Engineer (Tier 1 & Tier 2) – Remote (UK) Location: UK – Remote About the Role We are looking for entry-level iManage Support Engineers to join our remote UK-based team. You will provide … frontline support to users adopting the iManage Cloud platform, helping those who are new to the system navigate and resolve issues efficiently. As part of the general help desk, your primary focus will be assisting users who have little or no experience with iManage Cloud, guiding them through common tasks and troubleshooting user-related problems. This … to users accessing the iManage Cloud platform. Assist users unfamiliar with iManage Cloud by providing clear, patient guidance. Respond to user requests and issues via the general help desk. Perform basic troubleshooting and escalate complex issues appropriately. Support the smooth adoption and daily use of iManage Cloud. Maintain accurate records of support requests More ❯

Desk Engineer MS Office 2016 MS Office 365 Network TCP DCHP DNS VPN Routers and Switches Endeavour Recruitment is recruiting for a 1st Line Helpdesk Support Engineer for one of our clients based north of Portsmouth, Hampshire. The Helpdesk is responsible for supporting and maintaining clients’ IT systems and for providing efficient … is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries Overview To provide 1st line (helpdesk) technical support to external customers, assisting them with hardware and software problems via phone, email or onsite. Duties and Responsibilities Provide technical support, answering support queries … be proactive when dealing with user issues Log all calls on the call logging system and maintain full documentation and follow internal procedures Respond to enquiries from clients and help them resolve any hardware or software problems Support users in the use of Computer equipment by providing necessary assistance Allocate more complex service issues to the relevant More ❯