1 of 1 Help Desk Support Jobs in Brentwood

We're Hiring: Helpdesk Support Technician – Payments 📍 Brentwood, UK | 🕒 Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support … s: ✔ Exceptionally detail-oriented ✔ Great with customers over the phone and via email ✔ Organised under pressure ✔ Proficient with Microsoft Office (especially Excel & Word) ✔ Experienced in helpdesk or technical support (1+ year) Key responsibilities: 🔹 Accurately log and prioritise incoming tickets 🔹 Triage issues and escalate where needed 🔹 Communicate with customers throughout the support process 🔹 Support account … setup and closure 🔹 Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across the UK. Join a friendly, high-performing team where your attention to detail and customer-first mindset will be truly valued. Apply now to be part of something impactful. #Hiring #CustomerSupport #PaymentsJobs More ❯