1 of 1 Help Desk Support Jobs in Newcastle upon Tyne

Get AI-powered advice on this job and more exclusive features. About the Role This role has been put in place to deliver efficient and prompt IT technical support across all teams; addressing and resolving issues or escalating them as necessary to reduce business disruption and ensure exceptional support for all team members. Efficient setup of … hardware, software, and access permissions for new team members, role transitions, and departures. Provide technical support for IT-related issues, including MS Windows, Office 365, basic networking, software installations and upgrades, and management of IT equipment such as computers, laptops, tablets, mobile devices, and printers. Assist with project-based work under the guidance of the IT Manager. Work …/9am–5pm) on a rotational basis. Participate in an on-call rota to provide out-of-hours support. At least 1–2 years of experience providing IT support in a helpdesk or similar user support role. Competency in operating systems like Windows and MacOS, along with applications such as Outlook, Word, Excel, and other standard More ❯