2 of 2 Help Desk Support Jobs in Reading

Helpdesk Technical Support Engineer - MSP Experience Required, Reading Client: Digital Waffle Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk Technical Support Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and client-focused … with virtualization platforms such as VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint security, and remote monitoring tools. Log and manage incidents through a service desk ticketing system. Engage directly with clients, ensuring excellent communication and customer service. Document customer interactions and solutions to contribute to a growing knowledge base. Escalate complex issues and collaborate … is essential Strong technical expertise in: Windows Server, Active Directory, Microsoft 365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remote desktop tools and help desk software Excellent client-facing skills - ability to communicate complex IT issues clearly and professionally. Ability to troubleshoot a wide range of IT systems, including desktops, servers, networking More ❯

Helpdesk Technical Support Engineer - Silchester - Onsite with infrequent travel to customer sites - £30,000 to £35,000 per year FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Helpdesk Technical Support Engineer. The successful candidate will provide enterprise-level technical assistance. This role will be a full … time position based out of their Silchester office. Specific responsibilities include: Technical support to customers via phone, email, or in person Troubleshoot and resolve issues related to operating systems, software and hardware including desktops, monitors, printers, routers, firewalls and access points. Assist with setting up and configuring computer systems Conduct software troubleshooting and recommend solutions Assisting other team … reports and technical documents Certifications or a Technical qualification in IT Sophos, Egnyte and Ubiquiti (beneficial) SharePoint, Teams and Intune Background of working for an MSP Helpdesk Technical Support Engineer - Silchester - Onsite with infrequent travel to customer sites - £30,000 to £35,000 per year More ❯