3 of 3 Help Desk Technician Jobs in London

This is a fantastic opportunity to join an established IT support company and become a member of our IT Help Desk team to provide a high-quality service to our clients, learning on the job. You will be answering calls to the help desk and assisting … your line manager in diagnosing IT issues. Role Answering calls to the help desk and taking details into our ticketing system Assisting your line manager in diagnosing IT issues using remote access software Keeping tickets up to date with developments etc. Checking overnight back up of client ...

paramount.* Proven ability to interpret technical enquiries accurately and resolve them efficiently using refined problem-solving skills in a collaborative context.* Familiarity with help desk network management tools for monitoring LAN-related end user concerns is highly desirable.* Excellent verbal communication skills with the capacity to adapt messaging ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...