10 of 10 Help Desk Technician Jobs in the UK excluding London

for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Redirect problems to correct resource Identify and escalate situations requiring urgent attention Track … reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take place at Protocol B3 2NH 1-day per month Training on-site at … employer Progression route to a team leader. Apprenticeship Standard Digital support technician (level 3) Training Provider TRANSWORLD PUBLICATIONS SERVICES LIMITED Working Week Monday - Friday - shifts (flexible). Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 29th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation More ❯

Employer description: nTrust was founded in 2002 to provide the very best IT support and IT services. The distinction that stands nTrust apart is the decades of experience the Directors, Russ and Eric had, running IT departments for large companies More ❯

environment. Opportunities for professional development and certifications. Exposure to a wide range of technologies and client environments. A chance to make a real impact in a growing business and help develop more junior technicians More ❯

IT Helpdesk Technician Location: Cambridge Salary: £28,777 - £34,786 per annum (In line with qualifications and experience) Vacancy Type: Permanent, Full Time Closing Date: 17th August 2025 The School is one of the country’s leading independent co-educational day schools for children aged 3-18. They are committed to providing a very competitive salary and … professional development. They want their staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Role The IT Helpdesk Technician role is a technical position within the IT department, acting as the main point of contact for daily technical enquiries. Collaborating with another IT Helpdesk Technician … diverse support across all three school sites. Additionally, this role involves assisting senior team members with various technical projects. As a member of the support staff, the IT Helpdesk Technician’s ultimate line manager will be the Bursar, however day to day responsibility will be to the IT Manager. Job Purpose: The IT Helpdesk Technician’s More ❯

IT Helpdesk Technician Location: Cambridge Salary: £28,777 - £34,786 per annum (In line with qualifications and experience) Vacancy Type: Permanent, Full Time Closing Date: 17th August 2025 The School is one of the countrys leading independent co-educational day schools for children aged 3-18. They are committed to providing a very competitive salary and benefits … professional development. They want their staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Role The IT Helpdesk Technician role is a technical position within the IT department, acting as the main point of contact for daily technical enquiries. Collaborating with another IT Helpdesk Technician … an excellent level of support to the school community. This will include setting up and maintaining equipment, troubleshooting problems and providing technical advice and best practice. The IT Helpdesk Technician supports all three schools. It is therefore a requirement of the role that the IT Helpdesk Technician is flexible in their approach and able to work More ❯

IT Helpdesk Technician (Hybrid after training) – Bromley - £24k - £25k rising to £26k excellent benefits Our client is small but growing Microsoft specialist support company based in Bromley, they help clients with tech support, installation an ongoing IT. They are currently looking to recruit an IT Helpdesk Technician. Our client will support you to obtain any Microsoft certifications … day to move the business forward. Provide 1st-line IT support to clients (email, phone, and in person) Assist with PC setups, software installs, password resets, and printer issues Help maintain and document IT systems and inventory Occasionally visit client sites for hands-on support (travel via public transport) Skills Required: A strong interest in IT and problem-solving More ❯

work area. Assisting all members of Flex Potential customer site visits as role progresses alongside Flex staff member therefore ability to drive would be preferred. Training Information Communications Technician Level 3. The right candidate will have the opportunity to secure a full-time position with the employer and continue to grow their career within the business. Apprenticeship Standard … Information communications technician (level 3) Training Provider TELFORD COLLEGE Working Week Monday - Friday 8:30am - 5pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 10th September 2025 Start Date Thursday, 11th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Administrative skills Analytical skills Logical Initiative More ❯

Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the … introduction to Windows, Linux, and PowerShell Clear progression path: after apprenticeship completion, ongoing support for further skills development and career growth within the company. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 1st September More ❯

are looking for an enthusiastic IT apprentice to join our team. Overview: We are now looking for an eager candidate to join us as an IT Helpdesk Support Technician apprentice. This hands-on role will offer practical experience across core areas of IT support, including service ticket handling, hardware setup, user support and on-site assistance. You’ll More ❯

We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are looking for a dedicated and customer-focused Level 1 Helpdesk Technician to join our dynamic Enterprise Services team at Apogee Corporation. This role is ideal for someone with a strong interest in IT support who thrives in a fast … paced helpdesk environment. As a Level 1 Helpdesk Technician, you will be the first point of contact for clients experiencing technical issues, supporting remote troubleshooting and providing exceptional customer service. You will work with a wide range of technologies, including print, scan, and basic PC and network support, while assisting with the triage and resolution of Secure Print More ❯