Insurance Claims Application Lead
- Hiring Organisation
- Deutsche Post DHL
- Location
- Milton Keynes, Buckinghamshire, UK
- Employment Type
- Full-time
contractual obligations to customers across the group. Job PurposeProvide leadership in designing and implementing application support and IT service management strategies to ensure high-quality production IT services, stability, and resilience across IRM core platforms, in alignment with business strategy, insurance regulatory requirements, and Group policies and standards. Lead … Problem, Change, Release, and Service Lifecycle ManagementLead global application support teams and external vendors, including 24/7 support operations and regional delivery modelsEnsure high availability, stability, and performance of critical IRM applications (e.g., underwriting, claims, and policy systems)Monitor service performance through SLAs, KPIs, and reporting, driving ...