21 of 21 Hotjar Jobs in London

to business outcomes. A proactive, self-starter attitude with the ability to manage multiple projects simultaneously. Desirable: Experience specifically with Search Experience optimisation. Understanding of qualitative research tools (e.g., Hotjar, Crazy Egg, FullStory). Knowledge of front-end web technologies (HTML, CSS, JavaScript) sufficient to understand implementation challenges. Experience with e-commerce platforms. Relevant certifications in CRO, UX, or analytics. More ❯

to business outcomes. A proactive, self-starter attitude with the ability to manage multiple projects simultaneously. Desirable: Experience specifically with Search Experience optimisation. Understanding of qualitative research tools (e.g., Hotjar, Crazy Egg, FullStory). Knowledge of front-end web technologies (HTML, CSS, JavaScript) sufficient to understand implementation challenges. Experience with e-commerce platforms. Relevant certifications in CRO, UX, or analytics. More ❯

to business outcomes. A proactive, self-starter attitude with the ability to manage multiple projects simultaneously. Desirable: Experience specifically with Search Experience optimisation. Understanding of qualitative research tools (e.g., Hotjar, Crazy Egg, FullStory). Knowledge of front-end web technologies (HTML, CSS, JavaScript) sufficient to understand implementation challenges. Experience with e-commerce platforms. Relevant certifications in CRO, UX, or analytics. More ❯

prototypes and live products. Use insights from testing to refine and iterate on designs, ensuring continuous improvement of the user experience. Analyse data from analytics tools (e.g., Google Analytics, Hotjar) to identify opportunities for UX enhancements and optimization. Required Skills & Qualifications Experience: 5+ years of experience in UX design, with a proven track record of delivering successful digital products in More ❯

especially for mobile-first and responsive ecommerce experiences. Proficiency in Figma, Sketch, or similar design/prototyping tools. Strong understanding of UX research methods, analytics platforms (e.g., GA4, Looker, Hotjar, Contentsquare etc.), and A/B testing. A deep sensitivity to visual and interaction aesthetics aligned with luxury brand values. Exceptional collaboration and communication skills with cross-functional teams. Ability More ❯

and privacy technologies (e.g. rollups, oracles, confidential computing) into clear, engaging language. Conduct keyword research and track trends, competitors, website traffic, and content performance using SEO tools like Ahrefs, Hotjar, Google Analytics, and Search Console. Support and evolve the SEO strategy with the Marketing Coordinator. Help structure and update website content to improve rankings and user experience using tools like More ❯

marketing & data analysis Excellent written and verbal communication skills Extensive knowledge of GA4, A/B testing platforms such as AB Tasty, Optimizely etc and other platforms such as Hotjar, ContenSquare. Working knowledge of JavaScript/HTML/CSS Experience creating wireframes, flows, and prototypes using tools such as Figma, Adobe XD, or Sketch. Passion for elegant design, conversion efficiency More ❯

marketing & data analysis Excellent written and verbal communication skills Extensive knowledge of GA4, A/B testing platforms such as AB Tasty, Optimizely etc and other platforms such as Hotjar, ContenSquare. Working knowledge of JavaScript/HTML/CSS Experience creating wireframes, flows, and prototypes using tools such as Figma, Adobe XD, or Sketch. Passion for elegant design, conversion efficiency More ❯

Analytics or Adobe. This includes understanding the primary metrics and identifying the value of every optimisation to improve the overall CVR and ROI Experience in utilising tools such as Hotjar, GA and Google Optimize to analyse and improve digital content, journeys and campaigns through regular testing to improve performance and engagement. Strong familiarity with backend web functionality including hosting, domains More ❯

work collaboratively with cross-functional teams Detail-oriented approach A/B testing and Conversion Rate Optimization experience (nice to have) Software/Tools: Figma Sketch MS Clarity GA4 Hotjar WordPress More ❯

deliver high-impact digital projects. Strong understanding of GDPR, accessibility, and digital compliance, with the ability to advise on best practice. Familiar with tools such as Concrete5, MS Dynamics, Hotjar, Zapier, and Cvent, or able to quickly learn new platforms. A collaborative team player who champions digital innovation and continuous learning across the organisation. Excellent communicator with the ability to More ❯

deliver high-impact digital projects. Strong understanding of GDPR, accessibility, and digital compliance, with the ability to advise on best practice. Familiar with tools such as Concrete5, MS Dynamics, Hotjar, Zapier, and Cvent, or able to quickly learn new platforms. A collaborative team player who champions digital innovation and continuous learning across the organisation. Excellent communicator with the ability to More ❯

help improve the customer experience. You'll have used A/B testing platforms such as Optimizely and it would be great if you're familiar with tools like Hotjar or Userlytics, but it's your ability to turn user behaviour into clear, useful insight that matters most. You know how to use data to support ROI cases and back More ❯

Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest More ❯

strong writer with a portfolio of copy that drives actions-landing pages, CTA's, and ads Are experienced with A/B testing and comfortable using tools like GA, Hotjar, or Unbounce Think analytically, using data to guide decisions without getting lost in it! Understand conversion psychology and how to design user journeys that persuade Love the idea of owning More ❯

LTV, retention, ROAS Experience 5+ years in DTC/eCommerce, ideally in a regulated sector Strong CRO and funnel optimisation chops Familiar with tools like Shopify, GA4, Klaviyo, and Hotjar Experience growing eCommerce without relying solely on paid ads Comfort working in a startup or early-stage environment Bonus if you understand UK compliance/digital advertising rules *Rates depend More ❯

LTV, retention, ROAS Experience 5+ years in DTC/eCommerce, ideally in a regulated sector Strong CRO and funnel optimisation chops Familiar with tools like Shopify, GA4, Klaviyo, and Hotjar Experience growing eCommerce without relying solely on paid ads Comfort working in a startup or early-stage environment Bonus if you understand UK compliance/digital advertising rules Rates depend More ❯

sales assisted product led growth motions You can speak Dutch. What's in it for you: Be a part of something big, as we're moving 3 products (Heap, Hotjar and Contentsquare) into one! Make an impact and contribute significantly, being based in our DACH HQ in Munich, London or Amsterdam. Help businesses leverage our all-in-one technology to More ❯

Analyse Google Analytics and CRM data to gather insights to make conclusions, recommendations for improvement, or to inform further research. User behaviour reviews: Analyse heatmaps and screen recordings in Hotjar to assess user behaviour in specific areas of the site to identify issues and recommend improvements. User interviews: Develop discussion guides, recruit participants, plan and facilitate the interviews, and analyse … management. Best practice reviews: Conduct regular content assessment to ensure best practices are being followed by editors and provide refresher training if not. Usability monitoring: Review pages identified by HotJar as potentially presenting issues to identify blockers or problem pages in need of improvement. Accessibility monitoring: Monitor and maintain current site accessibility score to ensure high standards are being met. … of web technologies and content management systems (CMS), ideally with experience of working with Drupal. Familiarity with digital monitoring tools, such as Google Analytics, Tag Manager, PageSpeed insights, and Hotjar, is crucial. Proficient in interpreting website data, user feedback, and performance metrics, e.g., conversion rates to make data-driven decisions. Skills in identifying and addressing bottlenecks in digital platforms, improving More ❯

will play a pivotal role in analysing website performance, user behaviour, and customer journeys to drive actionable insights that enhance commercial success. Leveraging tools such as Google Analytics 4, Hotjar, Microsoft Clarity, Infinity Call Tracker, and other relevant software, you will translate complex data into meaningful reports and recommendations. You will be responsible for extracting, analysing, and visualising insights to … with business objectives. About you: Skills & Qualifications: Minimum of 5 years working in Ecommerce analytics for large organisations, in a global setting. Expertise in using tools such as GA4, Hotjar, Microsoft Clarity, and Infinity Call Tracker. Advanced proficiency in Microsoft Excel for data manipulation and reporting. Exceptional verbal and written communication skills, with the ability to present complex data to More ❯

delivery across multiple websites and digital products. Design and implement testing programmes using platforms like VWO, A/B Tasty, or Mida. Conduct in-depth behavioural analysis using GA4, Hotjar, Clarity, SessionCam, or similar. Plan and run quantitative and qualitative research including journey audits, surveys, and user testing. Identify user experience friction points and recommend data-backed improvements. Translate research … record in designing and running CRO programmes across multiple platforms. Strong understanding of user behaviour, conversion theory, and user-centred design. Excellent working knowledge of tools such as GA4, Hotjar, Looker Studio, VWO, Clarity, and Tag Manager. Skilled in using prioritisation frameworks like ICE and PXL to structure test plans. Confident communicator with the ability to present technical insights in More ❯