Client Services Officer (Housing) North West Housing Services is a leading provider of housingmanagement, maintenance, property investment and finance services to housing co-operatives, small housing associations and leaseholders. We are based in Liverpool and operate throughout the North West of England. Salary … is a full-time, permanent post. Key Responsibilities: Reporting to the Client Services Manager, you will play a key role in delivering high quality housing services to our members. Your responsibilities will include: Delivery of housingmanagement services including lettings, rent arrears control, void control and tenancy … management Working closely with member organisations to maintain positive relationships and build trust Providing administrative support and guidance to our member organisations Production of reports for members committee meetings Attendance at members committee meetings This is a challenging and demanding role offering an excellent opportunity to join an established more »
about you! More about your role Administration and for some services, production of the annual setting of service charge budgets including postings to the Housingmanagement, Service Charge and Finance systems whilst ensuring costs are fully recovered within given timescales. This includes in depth analysis of current actuals … job profile available on our website. More about you The successful future team member will have experience of working within Finance and/or HousingManagement with an understanding of accounting principles including accruals/prepayments and budget setting. Benefits We are a large diverse and ambitious business more »
the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering areas such as Anti-Social Behaviour, Domestic Violence, and hoarding. This will involve close collaboration with other departments within the organization and establishing … and compliant with relevant legislation and best practice. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy. … Work with IT and Business Assurance to ensure that the Case Management system is effective and delivers robust performance monitoring and KPI information. Ensure the delivery of customer focused responsive services, including via on-call rota. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer more »
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves. As part … of our HousingManagement Contact, youll be central to compiling our financial claims to the council for capital investment spend and ensuring this data is accurate. Youll also assist in development of proposals for the capital investment programme, accounting for asset management needs, available budgets, and the more »