Service Designer - 6 months
- Hiring Organisation
- Stealth IT Consulting
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Stage Key Responsibilities Design and iterate end-to-end services across multiple channels (digital, telephony, face-to-face, correspondence) Apply human-centred design principles to complex service problems Plan and facilitate service design activities including: Journey mapping Service blueprints Workshops … design sessions Work closely with: User Researchers Interaction Designers Content Designers Policy and Operational stakeholders Translate policy intent and business needs into usable, accessible services Identify service risks, dependencies, and opportunities for improvement Support teams through GDS service assessments Use insight and evidence to inform design ...