3rd Line Support
Hackney, London, United Kingdom
LJ Recruitment
in Shoreditch . This is an opportunity to join a growing organisation at the forefront of IT transformation, supporting the delivery of robust, scalable, and secure technology solutions across hybrid cloud, managed services, and data centre environments. The role requires deep technical knowledge and commercial acumen to support strategic projects, maintain operational excellence, and drive service innovation. The … successful candidate will be instrumental in modernising infrastructure, streamlining processes, and enhancing customer experience through cloud technologies (AWS, Azure, Office 365), automation, and proactive support. Key Responsibilities: Design, implement, and support complex IT infrastructure solutions across on-premise and cloud environments Lead the automation of internal processes including client administration, billing, and ticketing Manage infrastructure upgrades, server migrations … and system optimisation Oversee cloud migration and ongoing management (AWS, Azure, Office 365) Mentor junior team members and support the recruitment and development of technical staff Manage third-party vendors and partners, ensuring value for money and strong service levels Contribute to technical strategy, business continuity, and capacity planning Ensure systems meet performance, security, and compliance standards Key Skills More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted: