1st Line Support
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Fruition Group
Job Title: IT Helpdesk Technician (1st Line Support) - Hybrid/Harrogate Location: Harrogate (3 days office/2 days home) Salary: Up to c.£30,000 DOE + Generous Weekend and Bank Holiday On-Call Allowance Why Apply? This is an exciting opportunity for an experienced IT Helpdesk Technician to work in a modern, technology-driven environment, supporting a … management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line … Zendesk, Freshdesk) Knowledge of patch management, scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in it for me? Hybrid working - 3 days office/2 days home Exposure to app development, 2nd line support, and modern cloud platforms iPad and laptop provided Death in Service scheme Generous More ❯
Employment Type: Permanent, Work From Home
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