3 of 3 ICT Engineer Jobs in the Midlands

2nd Line ICT Support Engineer Contract Type : Temporary until March 2027 to cover secondment Salary : Grade E - Salary £33,143 £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Department … an outstanding Service and we know we have more to do. About the Role: Role Overview Derbyshire Fire & Rescue Service is seeking a dedicated and customer-focused 2nd Line ICT Support Engineer to help maintain and improve the ICT infrastructure that supports our vital emergency services across the county. As a key member of the ICT … equipment and systems are secure, reliable, and fit for purpose. Youll work closely with 3rd Line Specialists to resolve complex issues and contribute to the continuous improvement of our ICT services. Key Responsibilities Diagnose and resolve network and computer issues. Install and configure hardware and software. Assist with server and systems support alongside 3rd Line Specialists. Travel to various More ❯

Job summary The ICT Trainee Service Operations Centre (SOC) Support Engineer will support the ICT Service Operations Team in delivering a reliable and customer-focused ICT support service. This role involves diagnosing and resolving technical issues across the Trusts supported equipment, ensuring service levels are met. The successful candidate will provide technical assistance for both hardware … and software used within Innovate's ICT services. Main duties of the job Reporting to the ICT Service Operations Team Leader, you will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for each and every one of our customers, each and every time. The post holder will work with … the ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability to demonstrate a logical approach to diagnosing and resolving technical faults on supported equipment throughout the Trust. The post holder will be a member of a team providing technical support More ❯

We are working with a Local Authority who require interim support from an ICT End User Services Engineer initially until February with possible extensions. ICT End User Services Engineer Start: ASAP Rate: negotiable dependant on experience (Inside IR35) Location: Leicestershire Duration: Until February initially with possible extensions Hybrid working - 4 days a week on site in … Melton Leicestershire Responsibilities include: • Providing technical support to end users via Service Desk software• Managing incidents, service requests, and infrastructure works• Supporting ICT projects and contributing to service improvements• Maintaining ICT assets and documentation• Ensuring high standards of customer service and technical delivery• Collaborating with third-party suppliers and internal teams• Upholding security standards and ICT policies … Desk tools• Experience supporting desktop/mobile environments and conducting fault resolution• Excellent communication and documentation skills• Ability to work under pressure and manage multiple priorities• Desirable: Local government ICT experience and knowledge of project management methodologies If this is a role you can support with, please get in touch More ❯