1 to 1 of 1 ICT Support Engineer Jobs in the North of England

As an established telecoms provider, we are looking for an apprentice Technical Support Engineer to join our team. The ideal candidate will have excellent communication skills, the enthusiasm and self-motivation to learn new skills and the ability to work independently as well as in a team environment … providing technical support to our customers. Role Responsibilities including, but not limited to: Build strong, positive relationships with our customers and suppliers, liaising with a pleasant manner and providing clear and accurate information always Providing technical support to our service team, troubleshooting customer issues in a timely manner … but not limited to provisioning of new phone systems, number porting, system training, creating, and delivering training guides and videos with new starters IT Support: including but not limited to - configuring firewalls, setting up virtual private networks (VPNs) and other upgrades and security development. Hardware and software support more »