2 ICT Support Engineer Jobs in the UK excluding London

We're on the hunt for an energetic IT Support Engineer to become part of our client's dedicated team in a highly respected educational institution. This role is a stellar chance for an ambitious individual eager to thrive in a vibrant and cooperative atmosphere. Great benefits including … free lunches! Position Summary: You'll play a crucial role within the IT department as an IT Support Technician, reporting directly to the senior engineering team. Your main duty involves offering comprehensive first and second-level technical assistance to a diverse user group, including faculty, students, parents, and other … IT strategies, processes, and initiatives, guaranteeing the seamless functioning of the institution's IT framework. Principal Duties: Swiftly address IT queries submitted via the support desk, providing first and second-tier support as necessary. Identify and troubleshoot technical issues effectively, with a protocol for escalating intricate matters to more »

Job summary This key position will provide support to the ICT Service Support team. Managing 2nd line incidents, services requests and project/deployment work. We are looking for a committed and professional candidate with a proven track record of high levels of performance and customer care … in desktop support. The successful candidate will have good understandings and experience of Service Desk protocols, desktop support, hardware rollout projects and be able to work towards performance targets and be able to accept action and resolve high profile escalations from all areas of the ICT estate. We … focused technical, fault resolution to staff based at the PCT, within the RWH community, General practitioners and the acute trust (Newcross Hospital). The Support Technician is the 'visible face' of the IT department, with a day to day responsibility to provide first class support to users of more »