6 of 6 ICT Support Technician Jobs in the UK excluding London

ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits LOCATION: Coventry, West … 00am – 03:30pm CANDIDATE REQUIREMENT: Candidates MUST have a full driving licence and access to their own transport. JOB OVERVIEW We have a fantastic new job opportunity for an ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line … Support on core ICT infrastructure components and software applications. Working as the ICT Technician/IT Support Engineer you will deliver a professional ICT service that adds value and facilitates the achievement of educational outcomes and offers high quality, professional project management to develop the service. As the ICT Technician/IT More ❯

ICT Support Technician (2nd-Level) Department: Digital Services Grade: 5 (£28,778 - £32,097) Responsible to: Head of Customer Services and Support Campus: Belfast Reference: 038047 Permanent/Full Time - ABOUT US - We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social … innovation, and technology and knowledge transfer. - THE ROLE - Are you passionate about technology and looking to kickstart your career in IT? Join our dynamic Digital Services team as an ICT Support Technician at Ulster University, where you'll play a vital role in providing essential IT support to staff, students, and visitors across campus. This is … looking to grow and advance their skills in a thriving IT environment. This role not only offers hands-on experience but also ample opportunity for career progression. As an ICT Support Technician, you will deliver 2nd-line IT technical support by resolving a range of IT issues, supporting staff, students, and visitors with technical problems based More ❯

Apprentice ICT Support technician, enjoys working for a small IT team. To provide technical support, maintain IT systems and networks, and help with assisting users with hardware and software problems. Good basic knowledge of Windows/MAC, MSOffice and basic networking. Role Your duties will include: Answering 1st line support calls by telephone, you must … Customer systems and Cloud based Services IT recycling – Hands on disassembly of IT equipment ready for recycling New Computer systems build and preparation IT workshop repairs Training Information Communications Technician Apprenticeship Standard Level 3 Training will be delivered both in College and in the workplace Potential position upon completion of the apprenticeship Apprenticeship Standard Information communications technician (level … skills IT skills Customer care skills Problem solving skills Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer MICROCORE LTD A local IT support company, with an established customer base, supporting local businesses. Computer repair workshop facilities, IT recycling, Computer sales and Installation. More ❯

Vaughan Data Systems has a long-standing reputation for recruiting, training and retaining apprentices. We are looking for a keen ICT Level 3 apprentice to assist us in providing our customers with an exceptional level of IT Support. The role will involve a variety of tasks that will give you a broad insight into the daily challenges of IT. … day basis, you will assist our experienced IT Engineers by: Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Troubleshooting system and network problems, as well as diagnosing and … ensuring management of database Training There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Friday, 9.00am - 5.30pm. Expected Duration 1 Year 10 Months Positions Available 1 Closing Date Saturday, 11th October More ❯

prioritise, work unsupervised and make decisions while balancing the pressures of incoming and on-going customer contacts. Team members are expected to have the aptitude to understand, work and support hardware and software on various platforms/configurations together with providing solutions to enhance customer experience e.g. contributing to knowledge bases on various platforms and provide training and guidance … their base site to any supported sites in adjacent counties as required. The role covers the hours of 08h00 - 17h00. Main Duties: Provide a wide range of services to support, fix and maintain hardware and software across HBLICT's partner organisations. This includes, but is not limited to, attending sites and using remote tools to achieve prompt and effective … resolution. Accurately log all support/service interactions through ITSM tool and processes Respond promptly to requests for support/service in person, via inbound communication channels Participate in regular team meetings Attend and contribute to regular appraisal and personal development meetings Manage incidents/requests agreed SLA/OLA and maximum efficiency Undertake statutory and job specific More ❯

solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical … IT Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients Training Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off-the-job training and location to be confirmed Full-time employment is expected once the … apprenticeship is complete Further training opportunities with higher-level apprenticeships are also available. Apprenticeship Standard Information communications technician (level 3) Training Provider INVOLVE SELECTION LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Tuesday, 30th September 2025 Start Date Friday, 3rd October 2025 Desired Skills Communication skills IT skills Organisation More ❯