2 of 2 ICT Support Jobs in the South West

ICT Support Technician - Swindon Salary: £35,000 + benefits I'm working with a well-established construction and infrastructure business that's looking to appoint an ICT Support Technician to join their Swindon-based team. You'll be part of a close-knit internal IT function supporting end users across the UK, providing first- and second … line technical support on hardware, software, and systems. This role would suit someone who enjoys problem-solving, variety in their day, and working with a broad range of users across both office and site environments. Key responsibilities: Provide 1st and 2nd line support for all ICT queries, ensuring issues are resolved quickly and effectively. Install, configure, and … maintain PCs, laptops, mobile devices, and peripherals. Support user account management, permissions, and security in line with company systems and processes. Assist with hardware and software upgrades, patching, and roll-outs. Liaise with third-party suppliers where required and maintain accurate asset records. Support the onboarding and offboarding process for new starters and leavers. What you'll need More ❯

Reporting to the Head of I.T , the successful candidate will be hard working and be interested in increasing their experience. Role Dealing with 1st line support calls Setting up users on all systems and applications. Setup of new laptops and desktops Assistance with server setup and migrations DR testing Office 365 Mimecast admin Training The successful applicant will complete … and obtain a Level 3 Digital Support Technician Qualification through Learning Curve Group. You will be taught through: 4-6 Weekly 1-2-1 sessions with your tutor 6 weekly hours of off-the-job training The course is a 14-month programme Progression into full-time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider LEARNING More ❯