ICTSupport Officer Salary: £26,000 - £28,000 Location: Edinburgh, Leith Status: Full time 35 hours per week, permanent Closing date: Sunday 19th October (midnight) Interviews: (Online) Thursday 30th October 2025 About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across … member of the UK-wide Wildlife Trusts movement. The Role: Are you passionate about technology and helping others solve IT challenges? We are seeking a proactive and customer-focused ICTSupport Officer to join the Trust. In this role, you will be the first point of contact for technical support, ensuring smooth operation of our IT systems … and providing exceptional service to staff and stakeholders. The candidate: The successful candidate will have at least an HNC/HND (or equivalent) in an ICT-Related subject and at least two years’ experience in a customer-facing or staff support role, it would be advantageous if this was within an ICTsupport or helpdesk environment. More ❯
Job summary Join Us in Transforming Healthcare Through Digital Innovation! At BCUHB ICT , we're on a mission to revolutionise patient care, outcomes through cutting-edge technology and smarter ways of working. Our vision? To create a customer-focused, innovation-driven ICT service that delivers real value where it matters most. With our Digital Strategy we're streamlining … something extraordinary. You'll be joining the Cyber Security and Compliance Team, reporting to the Cyber Security and Resilience Manager, and be responsible for proactively monitoring and protecting the ICT Infrastructure from Cyber threats, ensuring the resilience of systems which underpin critical patient services. We are looking for a resilient, initiative-taking, results-driven, thinker that can overcome obstacles … and remain focussed in a high-paced environment. You will use your influencing and communication skills to ensure that the ICT Service is brought along, and bought into, the change journey Main duties of the job Provision of a virtual Security Operations Centre function, including monitoring and reviewing the Security Information & Event Management system and other controls. Proactive analysis More ❯
7 THE COURTYARD, HARRIS BUSINESS PARK, HANBURY ROAD, STOKE PRIOR, England
VAUGHAN DATA SYSTEMS LTD
Vaughan Data Systems has a long-standing reputation for recruiting, training and retaining apprentices. We are looking for a keen ICT Level 3 apprentice to assist us in providing our customers with an exceptional level of IT Support. The role will involve a variety of tasks that will give you a broad insight into the daily challenges of IT. … day basis, you will assist our experienced IT Engineers by: Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Troubleshooting system and network problems, as well as diagnosing and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Nottinghamshire County Council
We are looking for a capable, enthusiastic and dynamic programme support officer to work within the Product Delivery team. Working within ICT, you will be delivering a range of ICT and business change projects and small pieces of work. The team is responsible for ICT related projects across NCC and as such offers the opportunity to More ❯
solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical More ❯
1st Floor Arthur Stanley House, 40 50 Tottenham Street, London, England
GOODMAN JONES LLP
Reporting to the Head of I.T , the successful candidate will be hard working and be interested in increasing their experience. Role Dealing with 1st line support calls Setting up users on all systems and applications. Setup of new laptops and desktops Assistance with server setup and migrations DR testing Office 365 Mimecast admin Training The successful applicant will complete … and obtain a Level 3 Digital Support Technician Qualification through Learning Curve Group. You will be taught through: 4-6 Weekly 1-2-1 sessions with your tutor 6 weekly hours of off-the-job training The course is a 14-month programme Progression into full-time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider LEARNING More ❯