1 of 1 ICT Technician Jobs in Wales

organisation. As part of the wider Informatics team, you'll work in a fast-paced, customer-focused environment, that plays a key role in supporting the Health Board's ICT infrastructure. This is a great opportunity to develop your skills in a technically varied and supportive setting. We're seeking someone who is confident and approachable, with a strong … internet systems, and Microsoft Active Directory An understanding of ITIL processes such as Incident and Problem Management would be a bonus A good standard of education, with either an ICT qualification or relevant experience If you're passionate about technology and enjoy helping others and want to be part of something bigger, then this could be the perfect role. … Main duties of the job We're looking for an enthusiastic team player to join our ICT Service Desk, supporting staff across the Health Board. What you'll be doing: Be the friendly first point of contact for IT queries, helping colleagues via phone, email, webchat, and our Informatics Web Portal. Log and track all support requests using our More ❯