business requirements into solutions Experience with Power BI Desirable: Experience with Business Systems reporting, including ERP Knowledge of MS BI stack (SSIS, SSAS) Familiarity with Microsoft Dynamics AX or IFS Manufacturing and supply chain experience Understanding of financial principles Experience with business KPI reporting The Successful Applicant Key Skills & Experience: Same as above, emphasizing ETL/ELT, SQL, Snowflake More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide on-site support and equipment setup. Maintain … Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯
