Service Desk Coordinator
- Hiring Organisation
- MASS Consultants
- Location
- Lincoln, Lincolnshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator … SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using one's own expertise or coordinating the appropriate team / s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information ...