1 of 1 ISO/IEC 20000 Jobs in the Vale of Glamorgan

those services are delivered to a consistently high standard. We do this by operating and continuously improving our Service Management System, maintaining our ISO 20000 certification, and contributing to the upkeep of our ISO 27001 certification. We’re happy to talk flexible working … Service Management System, including scheduling, and following up on findings. Help organise the team’s response to external audits, including the ISO 20000 surveillance cycle. Act as custodian of our two information repositories, Systems Solutions (customer self-help) and Service Information (technical documentation about services), owning ...