13 of 13 ISO/IEC 20000 Jobs in the UK excluding London

processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage supplier relationships and support contract / service negotiations Ensure SLA / OLA compliance and effective service delivery governance Engage with senior stakeholders and customers across the organisation Promote … service delivery environments Proven leadership of service management or senior service delivery teams Strong knowledge of ITSM tools (e.g. ServiceNow) Deep understanding of SLA / OLA creation and management Experience working to ISO 9001 and ISO / IEC 20000 standards ...

Defence (KiD) Defence Logistics Framework (DLF) Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO / IEC 20000) Experience working in a bid / proposal environment including understanding customer requirements and the tasks needed … demonstrate compliance, estimating costs / hours, generating and developing proposal content such as ILS plans etc. Experience and understanding of supportability analysis on systems. Experience managing proposal finances Understanding of relevant standards and legislation(Civil and Military) Experiencing in planning, organising, and coordinating resources, timelines, and deliverables Strong customer ...

Manchester, Reading, Nottingham, Ireland or Scotland) Occasional UK travel required – expenses paid Salary: £45,000 – £50,000 per annum Are you an experienced ISO auditor looking for an opportunity to shape and lead a group-wide audit function? Do you enjoy combining hands-on auditing with governance, oversight … Reporting audit findings to senior stakeholders and driving corrective actions and continuous improvement initiatives Ensuring the organisation remains audit-ready and maintains its ISO certifications What We're Looking For Essential: Proven experience conducting ISO audits and internal audits Strong experience with ISO ...

best practices Your skillset may include: Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO / IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management ...

office, 2 days home Exposure to high-profile, high-trust client work across police, government and other similar sectors Responsibilities Managing and maintaining ISO 27001, ISO 9001 and ISO 45001 compliance standards across the business Supporting ISO 14001 and ISO … 20000-1 standards where relevant to ESG, supply chain and IT service management activity Managing security clearance processes (e.g. BPSS, MPPV3) for staff working on sensitive, high-profile client contracts Proactively engaging with internal teams to identify compliance-related pain points and streamline existing processes Supporting and conducting ...

monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services / Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal … timeframes. Ensure Data Centre’s are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting / Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding ...

data entry, regular data updates, and high-quality technical documentation Ensure CMDB practices support operational resilience, regulatory requirements (e.g., DORA, ISO 27001 / 20000, FCA, PRA), and audit readiness by maintaining robust controls and evidence Lead stakeholder engagement, including regular forums, workshops, and feedback sessions ...

ISO Manager The Role Are you an experienced ISO and Compliance Manager? Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations? The ISO Manager is a key role in overseeing multiple ISO management … supporting organisational risk management and maintaining relevant registers. Youll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance / recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused ...

Proven track record of delivering results and meeting performance targets. Experience working within government or highly regulated environments. Desirable Skills & Qualifications ITIL Managing Professional / Intermediate certifications. ITIL Specialist - Create, Deliver & Support Certification. ITIL Practice Manager - Plan, Implement & Control Certification. Agile Foundation Certification (BCS Agile Foundation or equivalent). ...

ISO Manager The Role Are you an experienced ISO and Compliance Manager? Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations? The ISO Manager is a key role in overseeing multiple ISO management … supporting organisational risk management and maintaining relevant registers. Youll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance / recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years experience in a similar ISO or compliance focused ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31 / 05 / 2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring ...

Service Architect Must have an Active DV Clearance Join a high-performing delivery team responsible for designing and transitioning complex services into live operational environments. This role offers the opportunity to act as the service ...

community. Please do not contact the recruiter directly. About the job you're considering We are seeking a client-facing ESM(Enterprise Service Management) / SIAM (Service integration and Management) Consultant to support service management transformation programmes. The role combines analysis, operating model design, service integration planning and delivery … your home; noting that you will be unable to work at home 100% of the time. Your role Lead ESM(Enterprise Service Management) / SIAM (Service integration and Management) assessments and help design service management transformation roadmaps for clients. Develop service integration blueprints and target operating models across ...