1 to 25 of 53 ISO/IEC 20000 Jobs in the UK

compliance with internationally recognised standards and organisational requirements.The role will be responsible for maintaining existing certifications, including ISO 9001, ISO / IEC 27001, ISO 45001 and ISO / IEC 20000, while supporting the development … recertification of multiple ISO certifications, including ISO 9001, ISO 14001, ISO 45001, ISO / IEC 27001 and ISO / IEC 20000.Translate ISO, regulatory and business requirements into effective governance frameworks ...

with internationally recognised standards and organisational requirements. The role will be responsible for maintaining existing certifications, including ISO 9001, ISO / IEC 27001, ISO 45001 and ISO / IEC 20000, while supporting the development … recertification of multiple ISO certifications, including ISO 9001, ISO 14001, ISO 45001, ISO / IEC 27001 and ISO / IEC 20000.Translate ISO, regulatory and business requirements into effective governance frameworks ...

comprehensive documentation (Manual, processes, procedures and controls) in accordance with contractual requirements, ISO 9001 and other applicable standards (ITIL, ISO / IEC 20000, ISO 27001, ISO 31000, etc).Develop and implement a Project Quality Plan … attention to detail.Ability to work under pressure and manage competing priorities.Benefits:25 days' holiday per annum + 8 days' bank holidays (options to buy / sell days)Pension - 4% employee and 4% employerPrivate medical insurance (including dental & optical)Life assuranceIncome protectionEmployee assistance programmesFlexible / remote working optionsCharitable initiativesSocial ...

comprehensive documentation (Manual, processes, procedures and controls) in accordance with contractual requirements, ISO 9001 and other applicable standards (ITIL, ISO / IEC 20000, ISO 27001, ISO 31000, etc).Develop and implement a Project Quality Plan … detail. Ability to work under pressure and manage competing priorities. Benefits: 25 days' holiday per annum + 8 days' bank holidays (options to buy / sell days)Pension - 4% employee and 4% employerPrivate medical insurance (including dental & optical)Life assuranceIncome protectionEmployee assistance programmesFlexible / remote working optionsCharitable initiativesSocial ...

comprehensive documentation (Manual, processes, procedures and controls) in accordance with contractual requirements, ISO 9001 and other applicable standards (ITIL, ISO / IEC 20000, ISO 27001, ISO 31000, etc). Develop and implement a Project Quality Plan … detail. Ability to work under pressure and manage competing priorities. Benefits: 25 days' holiday per annum + 8 days' bank holidays (options to buy / sell days) Pension - 4% employee and 4% employer Private medical insurance (including dental & optical) Life assurance Income protection Employee assistance programmes Flexible / ...

continuity and testing plans. Implement and maintain information security controls aligned with applicable laws, regulations, standards and best practices, including ISO 27001 / 27002, GDPR, Cyber Assessment Framework (CAF) and NIST CSF. Develop and maintain information security policies, standards and procedures, ensuring organisational compliance. Define, coordinate … banking, energy, telecommunications and media, industrial protection, and critical infrastructure protection. Knowledge of SOC operations, digital forensics and fraud management. Experience with GRC / IRM platforms and the automation of security and compliance processes. Additional security certifications such as CGEIT, C CISO, QSA, CDPP, or Security Director certification issued ...

management processes. Should be able to define process KPI’s and metrics to monitor and manage process performance. Capable of conducting process maturity assessments / gap analysis as per ITIL / ISO 20000 best practices and prepare management reports. Able to align IT service … manager etc. Must be ITIL certified at intermediate level (minimum SO, ST and SD), ITIL Expert preferred ISO 20000 Implementer / Practitioner certified. Should have 10+ years of experience in IT Service Management Must be an effective communicator and excellent presentation skills Additional Information ...

reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350 / £300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW … initiatives that deliver measurable operational and customer benefits. Risk Management:Manage business risk and ensure business continuity. Compliance:Ensure compliance with ISO / IEC 20000 and service management best practices. Financial Management:Own invoicing, budget management and financial performance of assigned accounts. Forecasting ...

Enterprise Engineering team are responsible for a variety of services offered to our customers. These include: Bespoke hardware / software developments to provide customers with the ability to better manage their remote site traffic, and user experience, as part of an NSSLGlobal solution. Meeting with external customers to design … fleets and remote sites, including bespoke designs, virtualisation, High Availability, traffic prioritisation, integration into existing infrastructure, and ongoing support. Finding off the shelf products / developing in-house products / system design and integration to best suit the needs of our business and our clients, testing / ...

support lifecycle. Proactively manage risks and issues, escalating where needed and contributing to mitigation strategies. Promote compliance with confidentiality, data security, and ISO standards (ISO 20000, 27001, and 9001) where applicable. Work with compliance and audit teams to ensure readiness for internal or external … Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

support lifecycle. Proactively manage risks and issues, escalating where needed and contributing to mitigation strategies. Promote compliance with confidentiality, data security, and ISO standards (ISO 20000, 27001, and 9001) where applicable. Work with compliance and audit teams to ensure readiness for internal or external … Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

Enterprise Engineering team are responsible for a variety of services offered to our customers. These include: Bespoke hardware / software developments to provide customers with the ability to better manage their remote site traffic, and user experience, as part of an NSSLGlobal solution. Meeting with external customers to design … land networks for fleets and remote sites, including bespoke designs, traffic prioritisation, integration into existing infrastructure, and ongoing support. Finding off the shelf products / developing in-house products / system design and integration to best suit the needs of our business and our clients, testing / ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

agreed formats (MSIX, MSI, App-V) in line with customer standards Ensuring compatibility across environments and meeting defined quality benchmarks Collaborating within Agile / Scrum teams and contributing to continuous improvement Using PowerShell and scripting tools to automate and streamline processes Supporting deployment using MECM / Intune … Essential Experience & Skills Hands-on application packaging and scripting experience (PowerShell, VBScript, etc.) Expertise in MSI, App-V, MSIX technologies Strong experience with MECM / Intune deployment tools Solid understanding of application lifecycle management Agile / Scrum project experience Ability to work independently and influence stakeholders Full ...

familiarity with ISO 20000 or equivalent IT Service Management standards Desirable domain experience: Transport and mobility systems, particularly ticketing / Revenue Collection Systems (EMV contactless, Oyster or equivalent fare systems), large public-sector or safety-critical environments, complex systems integration and third‐party interface testing … Accreditation and compliance-driven programmes (e.g. PCI, security, regulatory) Benefits Holidays: 25 days per annum + 8 days bank holidays (options to buy / sell days) Pension - 4% employee and 4% employer Private medical insurance (including dental & optical) Life assurance Income protection Cycle to work scheme Employee assistance programs ...

security, resilience, performance, and scalability. Experience in risk identification, management, and mitigation within service design and transition activities. Strong knowledge of ITIL and ISO 20000 principles, particularly in service design, service transition, and continual improvement. Strong governance and documentation skills, with experience supporting formal assurance, approvals … engage effectively with customers, interfacing parties, suppliers, and technical teams. Desirable certifications: ITIL 4 (Foundation minimum, advanced certification preferred) and familiarity with ISO 20000 or equivalent IT Service Management standards. Desirable sector experience: Transport and mobility systems, particularly ticketing and revenue collection systems (EMV contactless, Oyster ...

monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services / Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal … timeframes. Ensure Data Centre’s are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting / Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding ...

monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services / Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal … timeframes. Ensure Data Centre’s are always kept in a clean and presentable manner. Knowledge and experience required Experience working in a Managed Hosting / Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding ...

monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services / Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal … timeframes. Ensure Data Centre’s are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting / Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding ...

Solutions Ltd in London seeks an ITSM Process Consultant with 10+ years of experience to lead ITSM implementations aligned with ITIL 2011 and ISO 20000. You will guide delivery teams, define KPIs, conduct maturity assessments, and participate in internal audits, leveraging tools like ServiceNow and Remedy. This permanent ...

London, United Kingdom | Posted on 09 / 28 / 2026 Our client is looking for a Data Engineer to join their team. Duration - 4 months Location - Hybrid (3 days onsite) Responsibilities : The main function of the Data Engineer is to develop, evaluate, test and maintain architectures and data … analytics (dimensional or wide-table patterns). Experience building dashboards or working with BI tooling. Experience with data quality frameworks and pipeline observability. Education / Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. Process certification, such as, Six Sigma ...

solution design, ensuring operational stability and service efficiency. Contribute to related disciplines, including Testing and Security. Essential Skills & Experience: Strong knowledge of ITIL, ISO 20000, and service management best practices. Detailed understanding of: ITIL processes ITSM platforms and tooling Enterprise Management tooling Experience designing and implementing ...

Grade / Salary: Grade E: £50,000 to £60,000 depending upon experience Location: Hybrid – Home and on-site Milton Keynes. Typically, 1-2 days a week on-site Contract type: Permanent Travel: To client sites – mainly Milton Keynes Hours: 37 hours per week Reporting to: Head of Quality … citizens’ diverse needs based on an up-to-date knowledge of needs, issues and relevant good practice. Ensures relevant issues relating to their activity / policy area are effectively fed into strategy and big picture considerations. Adopt a government-wide perspective to ensure alignment of activity and policy. Bring ...

handling security threats e.g. suspicious emails, security alerts, CVE, etc. To have responsibility for the through life security of both internal and customer networks / systems as required by the company testing for vulnerabilities and recommending improvements. To participate and support all internal IT & Engineering teams including providing advice … integrity and security of networks; Good working knowledge & experience of Cisco Firewalls, Routers& Switches Compliance standards (ISO27001 and ITIL) Security tools sets (SIEM, IDS / IPS) Pen Testing tools Vulnerability Management Design, build, test, commission and troubleshoot security solutions (IDS / IPS, SIEM) on internal and customer networks ...