Help Desk and Service Delivery Manager
Taunton, Somerset, United Kingdom
SRD Technology UK
service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO / ITIL-based best practices. To ensure security best practices are worked to including GDPR, and clients own policies and procedures. Work closely with technical … infrastructure, cloud services, or managed IT solutions. Experience working on a ticketing customer service platform Exposure to compliance and security frameworks such as ISO 27001, Cyber Essentials, NIST, or GDPR. What We Offer Competitive salary and benefits package. Professional development and training opportunities. A positive, supportive More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum Hybrid, Bonus, Health Care Plan
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