Technical Manager - ARC
Wirral, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Proactive Appointments Limited
Technical Manager to join them on a hybrid working basis. Job Purpose The Technical Manager is responsible for the technology systems that deliver 24 / 7 / 365 services for the client's Monitoring Services Business, namely the support and maintenance of the 8x8 and 3CX telephony systems … and the Sentinel and Immix alarm handling platforms, amongst a wide range of other supporting signalling and communication technologies including TCP / IP, VPN, 4G and data storage technologies including SQL. The Technical Manager manages the remote engineering team and is responsible for ensuring reactive and pro-active services … issues or general failure. Understand Alarm Receiving Centre Standards including BS5979 Cat II, BS8484, BS8418, BS EN 50518, support accreditation compliance. Understand Standards including ISO27001, ISO22301 and support accreditation compliance. SIM Supplier Management- Utilisation, Overage, Tariffs, Contracts Management of SQL Data – Stored Procedures, Reporting Monitor / Manage / more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted: