Medical Administrator & IT Support (first line)
Exeter, United Kingdom
Topsham Surgery
addition to your administrative duties, you will support the practice team by providing first-line technical support to both clinical and non-clinical teams. Your responsibilities will include troubleshooting IT issues, ensuring the proper functioning of hardware and software, and maintaining smooth operations of our systems, liaising with external IT support as needed. About us Benefits of working … attaching scanned documents to the patients healthcare records Complete opening and closing procedures as required Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently IT Support: Provide frontline support to the team, addressing day to day IT queries to ensure smooth operations. Assist staff in submitting IT support requests to our service … issue resolution. Assist staff in submitting Telephony support requests to our service provider, X-ON SurgeryConnect, and track progress to expedite issue resolution. Identify, diagnose, and resolve less complex IT issues using troubleshooting techniques to minimise downtime. Support the installation and configuration of computer hardware and software as required, ensuring all components are set up and operational for the More ❯
Employment Type: Permanent
Salary: £12.55 - £12.85 an hour
Posted: