Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft365More ❯
deploy, and manage with VMware ESXi/vCentre and Hyper-V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure … to IT strategy and documentation. ?? You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in More ❯
deploy, and manage with VMware ESXi/vCentre and Hyper?V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft?365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure … to IT strategy and documentation. ? You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in More ❯
an IT infrastructure with particular emphasis on end user devices, support within an educational environment. Excellent troubleshooting and diagnostic skills. A working knowledge of/or passion to learn Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. Experience of working within a structured IT support/helpdesk environment. An ability … must. Experience or knowledge of the following key technologies: Windows 10, Windows Server 2012R2, 2016 & 2019 Client (desktop, laptops, tablets and server hardware) VMware vSphere\vCenter MicrosoftOffice365 and desktop office suite Active Directory, Group Policy Networking – DHCP, DNS, TCP/IP, VLANs, switching, firewall, wireless, WAN Virtual server backup technologies such as Veeam Mobile device More ❯
party IT providers when needed. Support documentation, IT policies, training and internal performance tracking. Tech you'll work with: Windows Server 2019/2022, Windows 11, Azure Hybrid AD Microsoft365 Admin, Teams, Intune/Autopilot Cisco Firewalls, VLANs, VPNs, Umbrella VMware, Datto (VM management & restoration), RDS Active Directory, Group Policy, Powershell Sentinel, Defender, NAS maintenance Print More ❯
organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server 2022, Microsoft365 applications, and Azure services. Experience with Remote Desktop support, Active Directory, and Exchange Online. Advanced troubleshooting skills for printers, peripheral devices, and VoIP telephony services. Knowledge More ❯
an IT environment. i.e. Network and Infrastructure maintenance and deployment roles. Understanding of IT Infrastructure concepts used in dispersed organisations, such as IP networking, AD, DNS, group policies, Office365, Routing, NAT, ACL and other Microsoft/Networking technologies (e.g. Azure AD, Intune). Familiarity with IT hardware including routers, firewalls, physical and virtual server environments. Good … virtualised environments (e.g. VMware, Azure). Proficient in Computer Networks: LAN, VLAN’s, WAN, IPSec, SSL, Route based tunnels, Wi-Fi, DHCP and DNS. Desirable: Industry certifications (e.g. CCNA, Microsoft/MCSE, VMware) (desirable). Knowledge of system validation and audit processes e.g. GCP/GXP/SOX (desirable). What’s in it for you? State-of-the More ❯
including On-Prem/Cloud Infrastructure, networking problems, and routine scheduled network infrastructure upgrades. The candidate must be hands-on and have experience working with Azure, Juniper, PaloAlto systems, M365 and Windows Server. IaC concepts, with scripting know-how using PowerShell and Terraform to automate deployments and tasks. You would be expected to: Maintain and monitor a highly available and … Maintaining a schedule of updates to the latest firmware releases Investigating faults in a network Reporting network status to key stakeholders Azure cloud computing concepts and design Supporting all M365-related services, both backend and front end. Knowledge of Terraform and Powershell Azure AD/Entra ID and related services like Conditional Access. Nice to have Endpoint management, SCCM, Intune More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
Lead End User Computing (EUC) Engineer to join our dynamic team .This role is pivotal in ensuring the seamless delivery and management of our end-user computing environment, including M365, desktops, laptops and mobile devices.The successful candidate will lead a team of EUC engineers, driving strategic initiatives, optimising user experiences, and implementing the latest technologies . In this position, you … of Windows operating systems, applications, and hardware . Hardware and software proficiency:Demonstrable expertise in diagnosing and resolving issues related to laptops, desktops, peripherals, and common business software (e.g., MicrosoftOffice suite, collaboration tools). Active Directory and User Management: Strong understanding of Active Directory for user provisioning, de-provisioning, group policy management, and related tasks . Azure Active … user devices (TCP/IP, Wi-Fi, VPN connectivity, Web Proxies, basic troubleshooting). We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements.This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster More ❯
services. Deliver on-site support for a high-security client, ensuring strict compliance with security policies. Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft365 (Email concepts, SharePoint, OneDrive, Azure AD More ❯
South Western Ambulance Service NHS Foundation Trust
an experienced Data Centre Engineer the role is a "hands on" technical role which requires experience of: - Cloud platforms & architecture- On-premise, Compute & Storage Infrastructure- Virtualisation infrastructure environments including Microsoft Hyper-V & VMWare- Microsoft Windows Server Roles (e.g. Active Directory, DNS, DHCP, WSUS, DFS, Group Policy etc)- Microsoft365- Mail & Web filtering tools- VPN solutions … such as Microsoft Direct Access or Always on VPN- Remote Desktop Services & VDI Solutions- Backup & Recovery Solutions- Cyber Security & Antivirus Solutions (e.g. SOPHOS, Microsoft Defender of Endpoint) The post holder will require strong proven communication and influencing skills and the ability to develop effective relationships across all levels of the organisation. A valid UK driving license is required … all Service Definitions (Service Level Agreements (SLA's), Service Levels: providing accurate RTO/RPO and Technical Documentation.- Act as one of the out of hours (24*7*365) "Cloud and Server Engineer on Call" to support DDaT out of hours activities, typically this 1:3 or 1:4 weeks/month including bank holidays, etc. and is More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Bowerford Associates
is preferred. Knowledge of and experience in Veaam, CrowdStrike and Cortex XDR configuration and administration would be advantageous. Knowledge of IP telephony systems would be advantageous. Experience of Office365, Teams, OneDrive, SharePoint - any MS E3 subscription services. Excellent troubleshooting, diagnostic, problem-solving and communication skills. Flexibility to work on planned, out of hours systems projects if required. … Fibre, CCNA, CCNP, Firewalls, FortiGate, Cat6, TCP/IP, DNS, DHCP, Active Directory, SSL, 2FA, Windows Server, SCCM, MECM, ESXi, VMware, Veaam, CrowdStrike, Cortex XDR, IP Telephony Systems, Office365, Teams, OneDrive, SharePoint, Driving Licence. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for More ❯
commercial requirements while helping improve our overall security resilience. RESPONSIBILITIES Core responsibilities include: Identification, design and implementation of effective security controls across Clarks' IT and Technology landscape incorporating Azure, M365 and other SaaS services - identifying new product features, functionality, and service improvements for existing solutions & designing new security solutions to improve the posture on endpoints, servers, and other assets - covering More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
etc). Cisco Unified Communications, and ideally also Asterisk PABX. Familiar with concepts involved in SEIM and other network security technologies. Knowledge of Endpoint Management. Familiarity with public cloud (M365, AWS, Azure Google). If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task queues and taking ownership ofsupportrequests. Supporting modem Windows desktop, hardware lifecycle, M365, and wider aspects of End user computing in the Met Office Administering and updating policies, procedures, andsupportdocumentation Show an awareness of developing process efficiency and common ways in which processes … modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object Management … Package, deploy and lifecycle of software, i.e. SCCM, InTune) -Asset management & lifecycle, maintaining secure configuration and accurate information & controlling IT assets -Microsoft365 & modern desktop management - M365, Intune,Defender, Teams PSTN 2. Keep evolving - Logical, methodical, and with excellent attention to detail. Fast learner with an aptitude for quickly understanding and solving technical problems unaided. Knows when More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Purple Computing Ltd
technical experience, you should still apply. Job Description Resolve escalated incidents efficiently within the SLA. Provide detailed diagnosis and documentation for issues. Deploy, configure, and maintain systems: Windows, macOS, O365, Azure, Entra?ID, Exchange, Synology, Ubiquiti, Tailscale, 3CX, MDM. Support hardware, networking, VPNs, printers, peripherals, and server/workstation breakdowns. Consult L3 experts when encountering complex or undefined issues. Drive … and to research and learn on the job. Base Technical Skills Familiar with Apple hardware and software, including macOS and iOS. Familiar with common cloud business platforms such as Microsoft365 and Google Workspace. Confident in supporting and deploying commonly used SaaS platforms such as Adobe Creative Cloud, MicrosoftOffice, Dropbox, OneDrive, and Sharepoint?. Familiarity … including the use of VLANs, firewalls and other techniques for network segmentation and endpoint security. Familiarity with advanced cloud directory, SAML/SSO and various modern authentication methods, e.g. Microsoft Entra (Azure). Experience installing and troubleshooting standard office peripherals like printers, scanners and VoIP handsets. Confidence in configuring and troubleshooting email platforms, including email service migrations, deliverability and More ❯
and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running MicrosoftOffice365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This role will be office-based and is NOT … customer service. Demonstrate ability to troubleshoot and resolve technical issues efficiently. ITILv4 Foundation Certified or familiarity with ITIL practices and principles is advantageous. Relevant certifications such as CompTIA A+, Microsoft Azure Fundamentals, Microsoft365 Fundamentals, or similar are highly desirable. A clear grasp of current IT developments and their importance in a business environment. You must More ❯
IT Support Engineer 1st 3rd line IT Systems Engineer/Infrastructure Engineer/Client Support. This well-established IT solutions and support firm (MSP) seeks an experienced Microsoft systems engineer to join their busy support team. IT Support/Systems Engineer The Company: The company has been established for many years and offers an easy-going, relaxed atmosphere, the … customer support role for a systems firm or an end-user environment supporting a range of technologies and possess a good working knowledge support, troubleshooting, installation and upgrading - of: Office365 MS Azure Windows Server VDI platform Active Directory, Azure Directory Exchange and SQL Server Virtual machines, HyperV General networking and infrastructure architecture, including communications devices hubs, routers, etc Email and More ❯
will possess a logical approach to problem solving and will already be experienced in a similar role Working knowledge of Windows 10, MS Server 2019/2022, MS Office365 Active Directory/Entra ID & Group Policy administration experience IP networking & telephony, DNS, DHCP experience Strong understanding of Server, network and desktop hardware A full UK driving licence More ❯
to move your career forward and want to be part of a team that supports your growth, this is a strong next step. Required Skills: Experience supporting Windows Server, Microsoft365, and Active Directory Good understanding of networking DNS, DHCP, VPNs, firewalls Strong troubleshooting and communication skills MSP experience is ideal A full UK driving licence is … Hands-on Cloud Infrastructure Experience gain exposure to Azure and modern platforms Work Closely with Senior Engineers collaborate on projects and escalations Paid Certifications & Training Microsoft, Azure, Networking & more Clear Progression Path into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials & Events Supportive, fast-paced MSP environment with More ❯
Ropewalks, Newton Street, Macclesfield, Cheshire, United Kingdom, England
Peaks and Plains Housing Trust
to provide first line support for all IT users across the business using our helpdesk system Learning to use, configure and maintain key IT systems such as Active Directory, Microsoft365, Microsoft Azure, Microsoft Intune & Barracuda Learning to setup, configure & maintain a range of IT equipment including laptops, tablets & smart phones. This will also include More ❯
Previous experience as a 2nd Line/3rd Line Engineer, including responsibility for managing the workload of others. Proven experience mentoring and supporting colleagues Capable of configuring and maintaining Microsoft365, along with migrations. Knowledgeable on MS Windows Server, MS365 Administration, backup software, firewall configuration, anti-virus, and remote connection software. Knowledge of firewalls, AV, or backup … products/technologies Familiarity with Azure hosting and configuration, Entra, Intune device enrolment, and Windows Modern Desktop deployment Microsoft or other practical certifications (MCP, Fundamentals, Technical Associate, Comp TIA, etc.) Proactive motivated approach to customer service Able to develop and maintaining relationships. Full UK driving licence To be considered for this role, please attach a copy of your up More ❯
organisational skills Enthusiasm for continual learning SKILLS Experience of working in an end-user desktop support role or IT operations environment Windows 11 and Windows Server 2022 Familiarity with Microsoft365 applications and Azure services Remote Desktop Support Active Directory and Exchange Online Knowledge of VoIP telephony services If you are interested in the IT Support Analyst More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. Benefits : Access More ❯
Stonehouse, Gloucestershire, England, United Kingdom
IMT Resourcing Solutions
technical support Assist clients with day-to-day issues and long-term upgrade planning Manage and support cloud-based systems and infrastructure Install and troubleshoot Windows operating systems Perform Microsoft365 system administration and migrations Essential Experience & Skills Minimum 8 years' industry experience in a technical support role Strong experience with Microsoft365 administration … including Exchange, SharePoint, Endpoint Manager) Familiarity with Azure AD and Microsoft security tools Good understanding of IPv4 networking Experience supporting Windows 11 environments Knowledge of Microsoft365 migrations and implementations Confident in client communication across multiple channels Full UK driving licence is essential Desirable Skills Windows Server and Active Directory administration Remote monitoring and management tool More ❯