1 of 1 IT Analyst Jobs in Bromley

Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have an … exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our … support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate issues to the IT Support Team or IT Support Manager when necessary. Build strong rapport with customers to gather problem details effectively. Access knowledge bases and FAQ resources on the Extranet/ More ❯