IT Service Desk Analyst
- Hiring Organisation
- Pilgrims Europe
- Location
- Craigavon, County Armagh, Northern Ireland, United Kingdom
Service Desk Analyst Department: IT Location: Rushmere We're looking for a customer-focused Service Desk Analyst to join our 24/7 European IT Service Desk, providing first-class technical support across Pilgrim's Europe. What You'll Do Provide IT support for incidents … Resolve issues at first point of contact wherever possible Maintain accurate ticket updates and knowledge base content What You'll Bring Experience in an IT support or customer service role Strong communication and customer service skills Positive, flexible and collaborative attitude IT qualifications or ITIL experience (desirable ...