Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Analyst to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer service. Your … ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements (SLAs). … 22.56 per hour via Umbrella 37.5 hours a week schedule Training is provided on enterprise solutions and continuous learning opportunities. Opportunity to expand your IT experience with a large userbase and work within a supportive team environment What you need to do now If you're interested in this More ❯
CK Group are recruiting for an IT Support Analyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service Analyst … and challenges that end users are experiencing and raise these with the relevant teams for further investigation. Ensure users receive swift resolutions to their IT queries or problems. Provide proactive, customer focused, face to face onsite support. Your Background : Beneficial to have experience working with iOS devices such as … people in the UK and around the world every year. Location: This role is based at our clients site in Welwyn Garden City. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be More ❯
CK Group are recruiting for an IT Support Analyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service Analyst … and challenges that end users are experiencing and raise these with the relevant teams for further investigation. Ensure users receive swift resolutions to their IT queries or problems. Provide proactive, customer focused, face to face onsite support. Your Background : Beneficial to have experience working with iOS devices such as … people in the UK and around the world every year. Location: This role is based at our clients site in Welwyn Garden City. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be More ❯
Job Description CK Group are recruiting for an IT Support Analyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service … Analyst Role: Log and track end users’ incidents, working within SLA’s. To be able to identify recurring issues and challenges that end users are experiencing and raise these with the relevant teams for further investigation. Ensure users receive swift resolutions to their IT queries or problems. Provide … people in the UK and around the world every year. Location: This role is based at our clients site in Welwyn Garden City. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 133 769 in all correspondence. Please note: This role More ❯
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT … and laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT … and laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
