1st Line IT Support Analyst – Microsoft365 Specialist Location : Borehamwood, WD6 1JD Salary : £25,000 – £30,000 DOE + Excellent Benefits Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance … after 2 years’ service Are you passionate about Microsoft365 and looking to build your career in a modern, forward-thinking IT environment At Chalkline, we’re not just another IT support company. As a Microsoft Solutions Partner in Modern Work & Azure Infrastructure (with an Advanced Specialisation in Azure Virtual Desktop), we pride ourselves on delivering … exceptional client experiences while developing and supporting our people. We’re growing, and we’re looking for a 1st Line Technical Support Analyst with hands-on Microsoft365 knowledge to join our friendly Service Desk team. What you’ll be doing as our 1st Line IT Support Analyst: Acting as the first point of contact for clients More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
first point of contact fault resolution. · Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills · Expert in all things Microsoft365, including but not limited to: · Microsoft365 tenant administration · Exchange Online · SharePoint Online · Microsoft Teams · OneDrive for Business · Microsoft365More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
first point of contact fault resolution. Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills Expert in all things Microsoft365, including but not limited to: Microsoft365 tenant administration Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft365More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
first point of contact fault resolution. Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills Expert in all things Microsoft365, including but not limited to: Microsoft365 tenant administration Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft365More ❯
and strategic thinking. About the Job Location: Borehamwood HQ Permanent, Full-time Monday to Friday: 37.5 hours per week You will lead technical discovery sessions, design scalable solutions across Microsoft365, Azure, Microsoft Sentinel, Intune, and network/firewall infrastructure, and support the sales team with pre-sales input and client proposals. You will also guide … within Redsquid. Core Technical Skills Microsoft365 Expertise: Strong experience with Exchange Online, SharePoint, OneDrive, Microsoft Teams, and Entra ID (Azure AD). Experience with M365 migrations, hybrid identity, cross-tenant moves, and security features like DLP, Sensitivity Labels, and retention policies. Familiarity with licensing models, delegated admin roles, and secure configuration baselines. Hands-on experience … AD, Azure AD Connect, and hybrid environments. Skills in Azure governance including policies, management groups, tagging, cost control, and monitoring tools (Azure Monitor, Log Analytics). Proven experience implementing Microsoft Sentinel: connecting data sources, building analytics rules, creating dashboards, and writing KQL queries. Understanding incident response, security event correlation, and automation via Logic Apps. Solid understanding of cybersecurity principles More ❯
support consistent service delivery. Help maintain internal knowledge bases, FAQs and support materials used by the support team. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯
Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy … with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and … configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate More ❯
Watford, Hertfordshire, South East, United Kingdom
Experis
Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy … with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and … configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote/On Site Support, Ticket management, Experience working in an ITIL environment. MicrosoftOffice365 services – experience in all aspects of Microsoft365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint … Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP/IP, LAN, Routing, VPN and More ❯
roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse … knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship More ❯
Hoddesdon, Hertfordshire, Little Amwell, United Kingdom
VolkerWessels UK Ltd
roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse … knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
to spot opportunities and improvements that will benefit the end user experience and taking this forward with senior colleagues via suggestions and recommendations TECHNICAL SKILLS Strong working knowledge of Microsoft365 Working knowledge of Microsoft Azure including Remote Desktop Services Working knowledge of Microsoft technologies - Server/Exchange/Active Directory Knowledge of security technologies More ❯
Berkhamsted, Hertfordshire, England, United Kingdom Hybrid / WFH Options
QCS Staffing Ltd
Contribute to team meetings and share updates on technical issues and progress. Skills & Experience Required: Experience with Windows 11 Basic knowledge of Windows Server Proficiency with MicrosoftOffice365 Phone systems support Desirable (a plus, but not essential): Windows Server 2022 Linux Active Directory/Microsoft Entra Microsoft Intune Database experience (MSSQL, MySQL, PostgreSQL) Hyper More ❯
College Group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution.Technical skills required: Cisco networking, Firewalls, Windows Server systems administration, AD, Virtualisation, Microsoft365/Azure, Intune, IP telephony, Power Shell, SCCM and Intune. This is a full time, permanent position, working 37 hours per week at the Watford campus More ❯
the College Group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. Technical skills required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft365/Azure, Intune, IP telephony, Power Shell, SCCM and Intune. This is a full time, permanent position, working 37 hours per week at the Watford campus More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
A bachelors degree in computer science, Information Technology, or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting … Demonstrates a passion for customers and delivering service excellence. · Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o More ❯
Letchworth Garden City, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Willmott Dixon
initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without losing focus. Take personal responsibility for delivering results More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
demonstrate IT related problem-solving skills. Working knowledge of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware Office365 Exchange Windows 11 & macOS Active Directory and iOS Deployment technologies such as InTune. Mobile phone support iphones/ipads VIP support experience Meeting room hardward Working within a More ❯
candidate will have: People management skills, with experience in coaching and mentoring onsite teams. Strong problem-solving skills related to IT. Knowledge of IT infrastructure support, including hardware, Office365, Exchange, Windows 10, Active Directory, Apple OSX and iOS, and deployment technologies (SCCM/WSUS/MDT). Excellent face-to-face and telephone communication skills. Ability to More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
problem details from employees. Perform post-resolution follow-ups to all help requests. Record, track, and document incident requests to final resolution. Provide meeting room support including Zoom rooms & Microsoft Teams rooms. Provide priority support to our VIP users. Provide AV setup for quarterly meetings. Asset Management tracking as equipment is deployed/returned to stock/retired. Recovering … laptops, desktops and peripherals. Experience with desktop (PC & Mac), server, and mobile operating systems (Windows 10, MAC OS, Windows Server, Android and iOS). Application support experience with Office365 Business Applications and Services, MS Office, Outlook, One Drive, SharePoint, Teams, SharePoint etc. Excellent written and oral communication skills. Excellent interpersonal skills, with a focus on rapport-building More ❯
Experience: Experience leading a desktop or digital workplace support team. Great communication skills-able to explain technical stuff in plain English. Strong background in Windows 10/11, Office365, networking, and hardware support. Bonus points for Mac OS, Apple devices, AV systems, and mobile device management (iOS/Android). Knowledge of patching tools (SCCM, JAMF, VMware More ❯
Letchworth Garden City, Hertfordshire, United Kingdom
Platform Recruitment
interact within complex environments. Familiarity with relevant regulations, industry protocols, and technical terminology is essential. Experience with control systems, lighting, HVAC, BMS, access control, and security systems. Proficient in MicrosoftOffice tools, particularly Word, Excel, and the Microsoft365 suite. Excellent time management skills with the ability to meet deadlines and manage multiple priorities effectively. High More ❯
training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as More ❯
Birchanger, Hertfordshire, United Kingdom Hybrid / WFH Options
Solus Accident Repair Centres
in our Stansted office 50% remote. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal … our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft … in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the following qualifications would be advantageous: Microsoft Certified: Power Platform App Maker Associate MicrosoftMore ❯