IT Change and Problem Analyst
- Hiring Organisation
- Caledonian MacBrayne
- Location
- Gourock, Inverclyde, UK
Help keep critical IT services running smoothly. We're looking for an organised, analytical, and proactive IT Change & Problem Analyst to join our IT team at CalMac. In this key role, you'll help drive service stability, reduce recurring issues, and ensure IT changes … delivered safely, efficiently, and with minimal disruption to the business. Working across technical teams, suppliers, and stakeholders, you'll coordinate IT Change and Problem Management processes, support root cause investigations, analyse service performance trends, and contribute to continual service improvement initiatives. There will also be an Operational Readiness/ ...