1 of 1 IT Analyst Jobs in Macclesfield

of our business depends upon the skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the … defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a More ❯