2 of 2 IT Analyst Jobs in Shropshire

To apply direct for this role please visit Civil Service Jobs and quote ref no. As an IT Service Analyst in the Robotics Live Service (RLS) team, part of HMRCs Chief Digital Product Office (CDPO) within the Chief Digital and Information Office (CDIO), you will play a pivotal role in ensuring the stability, performance, and continuous improvement of … be responsible for monitoring, maintaining, and enhancing the live RPA environment, ensuring that robotic processes run efficiently, securely, and with minimal disruption. Working closely with developers, business stakeholders, and IT operations, you will help identify and resolve incidents, manage service requests, and contribute to problem and change management activities. Your contributions will directly support the Automation Teams mission to … operational efficiency and improve customer outcomes. You will also be expected to contribute to service reporting, documentation, and continuous service improvement initiatives. Job description As a Robotic Live Service Analyst working in Robotic Process Automation (RPA) you will: Monitor, maintain and ensure the safe running of our virtual machines. Try to improve and enhance processes where possible to achieve More ❯

need equally ambitious people to join our quest and grow with the business, unafraid to take bold steps and make smart decisions! We're seeking a versatile and dynamic IT Generalist to join our team. You will play a critical role in delivering and supporting IT projects, from conception to execution, while contributing to ongoing operational improvements. Working … not only your skills, but those of the wider AO family, both in Telford and at our Headquarters in Bolton. The ideal candidate will have a strong foundation in IT project delivery and a proactive mindset for embracing and advocating for innovative technology solutions. Fluency in SQL and SQL Reporting Services is essential, as this role requires hands-on … Additionally, a basic understanding of networking and the ability to diagnose common networking issues are desirable. The successful candidate will also work closely with third-party developers and Group IT functions to deliver solutions that align with business needs. The role demands the ability to work independently and proactively, managing tasks and projects with minimal supervision and delivering high More ❯