16 of 16 IT Analyst Jobs in the West Midlands

Service Desk Analyst/IT Support Analyst, £150 per day inside IR35 3 months rolling contract, Uttoxeter Bench IT require a IT Support Analyst to join a large organisation starting ASAP working onsite full time in Uttoxeter is mandatory. This position would be ideal for an induvial who is looking to start a career … in IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service desk tickets. Able to build … and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Service Desk Analyst/IT Support Analyst, £150 per day inside IR35 3 months rolling contract, Uttoxeter More ❯

IT Risk & Compliance Analyst | Hybrid, Burton upon Trent (or another Midlands office) | £50,000 + Bonus We're working with a FTSE listed UK household name to recruit an IT Risk & Compliance Analyst to help shape and embed their IT Governance, Risk & Compliance frameworks across the Group. You’ll be joining a business that’s … investing heavily in its IT and security landscape, with a genuine commitment to strong governance and continuous improvement. This is your chance to make a tangible impact by helping build a best-in-class compliance culture. What you’ll be doing: Helping to establish and embed IT Risk, IT Compliance and IT General Control (ITGC) frameworks … across Group IT. Acting as part of the second line of defence, reviewing control effectiveness and supporting remediation activity. Supporting internal and external IT audits, ensuring controls and documentation are maintained. Operating risk management processes, including maintaining risk registers and leading vendor cyber-risk reviews. Producing and maintaining compliance dashboards, reports and data for senior stakeholders. Collaborating closely with More ❯

IT Security Analyst Bromsgrove Permanent Salary c£35k This is an exciting opportunity for an IT Security Analyst to join our client’s experienced and collaborative IT team. The company is growing and therefore they offer excellent opportunities to progress. The role will focus on supporting and implementing new ways of working to protect the … company from a range of cyber and security threats. Candidates will need 2/3 years’ experience of working as a Security Analyst, including monitoring vulnerability and threats, risk mitigation and implementation of robust security policies. This role is to be based at the Bromsgrove office but regular travel to Tewkesbury as required. Hybrid working an option after initial … playbooks, under the supervision of the Cyber Security Consultant. Conduct root cause analysis and document findings and lessons learned from security incidents with the Cyber Security Consultant. Work with IT and security teams to contain and resolve threats. Keep incident logs, reports, and tickets updated within incident tracking systems. Assist in threat intelligence gathering and analysis to enhance detection More ❯

Role: IT Security Analyst Location: Hereford Salary: £35,000 – £45,000 per annum Benefits: Professional development, and a collaborative culture Our client, a leading technology services provider, is seeking an IT Security Analyst to strengthen its information security framework and support ISO 27001 compliance activities. This role is ideal for someone with a strong understanding of … procedures, and documentation Work closely with technical teams to ensure security controls are implemented effectively Monitor and report on security metrics and compliance performance You’ll work closely with IT, compliance, and leadership teams to maintain a strong security posture and drive continuous improvement across the organisation. What we’re looking for Experience working with ISO 27001 frameworks and … audits Knowledge of IT security controls, governance, and risk management Strong analytical and documentation skills Excellent communication and stakeholder engagement abilities A proactive mindset with attention to detail and a passion for best practice The ideal candidate will be methodical, collaborative, and keen to contribute to a secure, compliant, and forward-thinking environment. Why join? Opportunity to influence and More ❯

IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge? We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical … and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent More ❯

IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical … and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site … in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging and classification … closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/helpdesk role Experience in a busy telephone based customer services environment Strong Computer literacy in Microsoft products ServiceNow experience Professional and polite telephone manner Demonstrable analytical More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site … in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging and classification … closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/helpdesk role Experience in a busy telephone based customer services environment Strong Computer literacy in Microsoft products ServiceNow experience Professional and polite telephone manner Demonstrable analytical More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You will … a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications … service groups and customers to ensure that agreed service levels are met Skills/Experience: Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Demonstrable analytical and problem-solving skills Computer literacy in Microsoft products ServiceNow experience desirable If you would like to More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You will … a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications … service groups and customers to ensure that agreed service levels are met Skills/Experience: Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Demonstrable analytical and problem-solving skills Computer literacy in Microsoft products ServiceNow experience desirable If you would like to More ❯

IT Support Technician – Up to £30,000 Based east of Stoke-on-Trent (Staffordshire) Full-time, on-site – Car and driving licence essential Our client is looking for an experienced IT Support Technician to join their growing team and provide hands-on technical support across a busy manufacturing environment. This is a great opportunity for someone who enjoys … problem-solving, working with a range of technologies, and delivering excellent customer service. The Role The successful candidate will provide day-to-day IT support to internal users, maintaining and troubleshooting hardware, software, and network systems. You’ll also assist in developing and supporting in-house applications, ensuring the smooth running of systems across the business. Key Responsibilities Provide … day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills More ❯

OT/IT Technical Analyst Utilities Predominantly remote: Occasional travel to site 6 months+ In full: We’re implementing a new system to be used on Operational sites that is being designed by a third party. We require someone with an Operational Technology (OT) Infrastructure and Network background to assist in knowledge sharing, query resolution and oversight of … the design to ensure it’s success. In full: Role Purpose We are seeking a Technical Subject Matter Expert (SME) to lead the design and configuration of complex IT and OT infrastructure for a critical proof of concept and subsequent deployment. The SME will coordinate internal and external design resources, identify gaps early, and ensure technical integrity across … all components. Key Responsibilities Consolidate design inputs from multiple stakeholders and drive alignment. Identify missing technical details early and resolve issues promptly. Design and build: IT and OT networking infrastructure (Cisco switching, VLANs, IP addressing). Hosting environments with virtual machines and virtual routing and switching (VMware, KVM). Secure gateways (Waterfall, OPSWAT) and associated network configurations. Configure network More ❯

Business Analyst – ERP Transformation £50,000 + Excellent Benefits | Remote with Travel to Leeds or Birmingham Hubs as Required Permanent | Not-for-Profit Sector We are currently undertaking a major transformation programme to replace our legacy SAP system with a modern, best-of-breed ERP solution. As part of this exciting change, we are hiring our first dedicated Business … Analyst to join our IT function and play a key role in driving business process excellence. This is a high-impact opportunity to help shape the future of our operations, working across departments to support the design and delivery of scalable, efficient processes that align with strategic goals and ERP capabilities. The Role Reporting into the IT team, the Business Analyst will work closely with business stakeholders and technical partners to: Map and document current ("as-is") business processes through workshops, interviews, and walkthroughs Identify gaps, inefficiencies, and opportunities for improvement or innovation Collaboratively design future-state ("to-be") processes aligned to operational needs and ERP capabilities Translate business requirements into clear, functional specifications to More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression … into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through … developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯

About the Role We are looking for an experienced Business Analyst with strong Adobe Experience Manager (AEM) expertise to join our digital experience team. This role bridges the gap between business requirements and technical implementation, ensuring that AEM solutions are aligned with strategic objectives and user needs. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements … Manage content workflows, taxonomy, metadata, and publishing processes . Provide guidance on AEM components, templates, and best practices . Required Skills & Experience 10+ years of experience as a Business Analyst, with strong AEM project exposure. Proven experience in requirements gathering, documentation, and stakeholder management . Deep understanding of AEM architecture, workflows, components, and templates . Hands-on knowledge of More ❯

Contract Business Analyst - £550 to 600 per day (Inside IR35 - paid through an umbrella) - Stevenage &/or Warwick sites & possible other sites (Expenses for some travel will be paid). - Understanding of business support functions such as SHEQ (Health & Safety), Marketing, Procurement, Legal, Property & Fleet - experience across at least three of these is essential. * Merger and Acquisition experience a … Telecoms/I.T - Full UK licence is essential - must be able to start by the 10th of November - so one week notice or less is essential. As a Business Analyst supporting an acquisition programme , you will play a key role in analysing business processes, gathering requirements, and enabling the successful integration of systems, people, and operations between the acquiring … ensuring alignment with acquisition timelines. Liaise with PMO, vendors, consultants, and internal teams to resolve issues and ensure successful delivery. What will you bring: Proven experience as a Business Analyst working on acquisition, merger, or large-scale transformation programmes Familiarity working in an IT systems team is desirable but not essential. Understanding of business support functions such as More ❯