7 of 7 IT Analyst Jobs in the West Midlands

IT Support Analyst - Permanent - Stoke-on-Trent - Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary - up to £28,000 IT Support Analyst required for a leading client based in Stoke-on-Trent. The IT Support Analyst More ❯

Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and service … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯

Job Title: IT Business Analyst - Infrastructure & Microsoft Tech Stack Location: Birmingham (Remote) Job Type: Permanent Salary: £55,000 Are you an experienced Business Analyst with a deep understanding of infrastructure and Microsoft technologies? Do you thrive on translating complex systems into clear business solutions? If so, we … want to hear from you. We are seeking a Senior Business Analyst to play a pivotal role in driving technology and infrastructure projects forward. This is a fantastic opportunity for someone with a solid background in both business analysis and technical systems, particularly within the Microsoft ecosystem. Key Responsibilities … to guide project execution Facilitate workshops, write high-quality documentation, and support change management initiatives Key Requirements: 10+ years of experience as a Business Analyst, with a strong focus on systems and infrastructure Extensive experience with the Microsoft tech stack, including Azure, Microsoft 365, and related platforms Proven ability More ❯

IT Service Desk Analyst Fixed Term Contract until 31st December 2025 £25,000 Per Annum Pro Rata, Plus Jumar Benefits Location: Warwickshire - hybrid working (1 day a week onsite, rest remote working) Jumar is expanding their Managed Services capability; and we're recruiting for a customer focused Service … Desk Analyst who is Midlands based. This is a superb opening to join Jumar on a fixed term basis, due to increased customer demand in the financial services sector. The role will be working at our client's impressive HQ site in Warwickshire 1 day per week. As a … 1st Line Support Analyst you will join the IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing More ❯

Role – Senior Business Analyst Location – Coleshill, West Midlands Office travel – Hybrid Salary – £55,000 - £63,000 + Benefits Infinite Talent have partnered with a market leading events business who are embarking on an exciting programme of transformation, to recruit for a Senior Business Analyst on a permanent basis. … Role Responsibilities: You will become part of a dynamic, fast-paced IT delivery team, leading a group of business analysts to ensure all change initiatives are delivered to the highest standards. Skills & Experience Required: Experience in the commercial sector, having taken direction, and delivered business transformation programs that enhance More ❯

Job title Business Analyst Department IT Our Purpose To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community. Our Commitment to Our People We do not think there is a magic formula to the Higgs culture. The … ideas. Our Core Values Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships Role Purpose We are seeking a skilled and proactive Business Analyst to join Higgs LLP. The successful candidate will work closely with our IT Director to deliver internal consultancy projects on behalf of the … firm. Key Responsibilities Collaborate with the IT Director to identify and analyse areas within the firm's legal services that could benefit from technological innovations and procedural optimisations. Develop and present detailed project plans to the Strategy Board, outlining objectives, scope, timelines, and resource requirements. Conduct thorough research and More ❯

quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate … of support requests, resolutions, and system changes. Where possible, provide training and support to junior helpdesk staff, sharing knowledge and best practices. Participate in IT projects, such as software rollouts, system upgrades, and infrastructure improvements. What does Knights offer? You will be part of a One Team culture that More ❯