1 to 25 of 41 IT Analyst Jobs in the West Midlands

Join SYTECH – We're Hiring an IT Systems & Support Analyst At SYTECH, we do more than digital forensics – we support justice, security, and innovation. Behind the scenes, our IT infrastructure is the backbone of everything we do, and we are looking for a skilled and proactive IT Systems & Support Analyst to help keep it strong, secure, and continuously improving. About the Role As our IT Systems & Support Analyst , you will sit at the heart of our technical operations, bridging front-line support and strategic IT development. You will troubleshoot complex issues, manage systems, support users, and play a key role in IT projects across the business. It is … Assist with systems administration tasks including user account management, permissions, patching, backups, and monitoring. Support the deployment, configuration, and maintenance of hardware and software across the organisation. Participate in IT-related projects, including software rollouts, infrastructure upgrades, and implementation of new tools or services. Maintain and update IT documentation, asset registers, and knowledge base articles. Monitor and respond More ❯

About IT Support Analyst (All Levels) – MSP Environment – Leamington Spa £35,000 – £50,000 depending on experience | Full-time | On-site We’re working with a well-established MSP and IT consultancy with over 20 years’ experience supporting businesses across Warwickshire and beyond. Known for their people-first approach and strong client relationships, they deliver a full … range of IT services — from day-to-day support to strategic cloud and infrastructure solutions. Due to continued growth, they’re now hiring IT Support Analysts to join their energetic, collaborative team based in Leamington Spa. This is a full-time, on-site role — and with their brand-new, modern (and frankly phenomenal) offices, you’ll forget hybrid … and remote working ever existed. It’s a hands-on environment, ideal for someone who thrives on solving real problems in real time, values teamwork, and enjoys seeing the tangible results of their work. Essential Requirements Full UK driving licence and access to a car Comfortable with being on-site full-time Based locally to Leamington Spa Proven experience More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a … and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation of all hardware/application related incidents, diagnosis More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a … and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation of all hardware/application related incidents, diagnosis More ❯

Job title : IT Support Analyst Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for an … IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT Support Analyst will become part of a social and supportive team. They are … seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to support their other More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. As an IT Service Analyst in the Robotics Live Service (RLS) team, part of HMRCs Chief Digital Product Office (CDPO) within the Chief Digital and Information Office (CDIO), you will play a pivotal role in ensuring the stability, performance, and continuous improvement of … be responsible for monitoring, maintaining, and enhancing the live RPA environment, ensuring that robotic processes run efficiently, securely, and with minimal disruption. Working closely with developers, business stakeholders, and IT operations, you will help identify and resolve incidents, manage service requests, and contribute to problem and change management activities. Your contributions will directly support the Automation Teams mission to … operational efficiency and improve customer outcomes. You will also be expected to contribute to service reporting, documentation, and continuous service improvement initiatives. Job description As a Robotic Live Service Analyst working in Robotic Process Automation (RPA) you will: Monitor, maintain and ensure the safe running of our virtual machines. Try to improve and enhance processes where possible to achieve More ❯

Position Details IT Services Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £46,735 to £55,755 with potential progression once in post to £62,728 Grade: 8 Full Time, Fixed Term contract up to February 2027 Closing date: 23rd June 2025 'Open House' Drop In Session: We will be holding … 2025. If you’re interested in working at the University of Birmingham and perhaps have a few questions, this is an opportunity to meet colleagues in the Recruitment team. It will be a relaxed and informal event – you can drop in at any time. Our offer to you People are at the heart of what we are and do. … services and infrastructure are crucial to achieving it. In recognition of that, our Digital Strategy combined with significant investments in technology mean this is an exciting time to join IT Services, ‘making IT happen’ at the University of Birmingham. We want to attract outstanding, inspirational, and talented people, support them to succeed, and celebrate their success. It More ❯

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role … days holiday 6% pension Excellent bonus scheme - uncapped for high achievers What’s required of the Support Engineer? We’re looking for a bright, inquisitive, technically minded Support Analyst – you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have … experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and Exchange If you’re looking to kick start your career in IT, this is an excellent opportunity to do so! If you’re interested in this Support Analyst More ❯

You’ll be involved in varied and challenging work, in an open, supportive environment focused on delivering outstanding results. Job Description Location: Birmingham – On site We are recruiting an IT Service Desk Analyst to join our Birmingham-based technical team. You will be the first point of contact for all IT-related queries, handling requests via phone … needed. Ability to manage multiple calls, tickets, and communication lines simultaneously. High attention to detail, accuracy, and patience under pressure during busy periods. Previous experience in a fast-paced IT Service Desk role is highly advantageous. Next Steps After submitting your application, our Recruitment team will review it and contact you via email. The process typically involves two … the future. We aim to ensure all candidates feel comfortable and can showcase their talents during interviews. Additional Details Seniority level: Entry level Employment type: Full-time Job functions: Analyst, IT, Customer Service Industries: Legal Services, Law Practice #J-18808-Ljbffr More ❯

IT Analyst Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an IT Analyst to their growing team. This is an excellent opportunity for someone with 1 2 years of IT support experience who is ready to take the next step in their career. You ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯

IT Analyst – Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an IT Analyst to their growing team. This is an excellent opportunity for someone with 1–2 years of IT support experience who is ready to take the next step in their career. You’ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You’ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯

IT Analyst – Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an IT Analyst to their growing team. This is an excellent opportunity for someone with 1–2 years of IT support experience who is ready to take the next step in their career. You’ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You’ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯

Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician (Monday to Friday), Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 7db4baf3ceee Job Views: 8 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: nGeneration … is looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated … and accurate records after every call and logging any incidents or service requests received via phone, email, or customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from Consultancy to Outlet Support and Maintenance for IT solutions More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues or escalate them to our field service engineers, keeping the customer updated … detailed and accurate records after each call and logging incidents or service requests received via phone, email, or customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions … built, high-specification open-plan head office in Dudley. Requirements Our ideal candidate You’ll have a positive attitude and a personable, friendly approach, taking satisfaction in resolving customer IT issues successfully. Well-versed in IT, you should understand network and database structures, alongside computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or More ❯

Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician, Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fce007dab107 Job Views: 10 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: nGeneration are looking for … an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of … after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT More ❯

Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC Join to apply for the Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC role at ACCA Careers Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC 3 days ago Be among the first 25 applicants … Join to apply for the Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC role at ACCA Careers Connect to your Industry This role will play a significant part in our transformational Process Automation portfolio of work within the firm. You will be part of the extended leadership team to influence and drive forward strategy. … people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever More ❯

IT Analyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. Our business model and culture remain a clear … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

Social network you want to login/join with: Information Technology Analyst, stoke-on-trent col-narrow-left Client: Knights Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 col-wide Job Description: Knights is the UK’s largest legal and professional services … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

need equally ambitious people to join our quest and grow with the business, unafraid to take bold steps and make smart decisions! We're seeking a versatile and dynamic IT Generalist to join our team. You will play a critical role in delivering and supporting IT projects, from conception to execution, while contributing to ongoing operational improvements. Working … not only your skills, but those of the wider AO family, both in Telford and at our Headquarters in Bolton. The ideal candidate will have a strong foundation in IT project delivery and a proactive mindset for embracing and advocating for innovative technology solutions. Fluency in SQL and SQL Reporting Services is essential, as this role requires hands-on … Additionally, a basic understanding of networking and the ability to diagnose common networking issues are desirable. The successful candidate will also work closely with third-party developers and Group IT functions to deliver solutions that align with business needs. The role demands the ability to work independently and proactively, managing tasks and projects with minimal supervision and delivering high More ❯

Job Title: IT Security Analyst Location: Stoke-on-Trent (On-site, 5 days per week) Salary: Up to £40,000 per annum About the Role We are seeking a proactive and detail-oriented IT Security Analyst to join our dynamic team in Stoke-on-Trent. This is a fantastic opportunity for someone with around 2 years … of experience in cloud security, IT security best practices, and security compliance. You'll play a key role in protecting our digital assets, supporting cloud initiatives, and ensuring our teams are well-trained in security protocols. Key Responsibilities Cloud Security: Support the implementation and monitoring of cloud security controls and best practices. Security Questionnaires: Draft, review, and respond to … Incident Support: Assist in investigating and responding to security incidents and vulnerabilities. Documentation: Maintain and update security policies, procedures, and documentation. About You Experience: Around 2 years in an IT security or cloud security role. Communication: Excellent written and verbal communication skills; able to explain technical issues to non-technical audiences. Cloud: Familiar with cloud platforms (e.g., AWS, Azure More ❯

An exciting opportunity has arisen for an IT Support Analyst who has worked within 1st line support and is looking to take the next step in their career. Caught your eye? Apply today and join us! Location: Cannock- Hours: 37.5 per week (fixed shift pattern) What we offer: Potential to earn £28,000 per annum (basic salary, overtime … Awards -get rewarded for being our employee of the month Peak Recognition Awards Refer a Friend Schemes Peak Engagement Activities What you’ll be doing: Joining a well-established IT team, providing support in the following areas: Investigation of all hardware/application related incidents, diagnosis and resolution applying standard fixes or workarounds. Escalation of incidents to appropriate internal … initiatives. Contributing written material, processes, and procedures to the to the internal knowledge base. Managing the lifecycle of all hardware and software assets Assist APC’s shipping customers with IT integration queries General IT administration duties – file, folder, print and user maintenance Maintaining the hardware and software estate ensuring devices are kept up to date. There is a More ❯

IT Security Architecture Analyst - Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a … successful global company, we want to hear from you! We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems. The ideal candidate will possess a strong understanding of security technologies and industry standards … data. * Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies. * Monitor network traffic and system logs to detect and respond to security incidents. * Collaborate with IT and other departments to ensure comprehensive security awareness and compliance. * Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption. * Maintain knowledge of relevant laws More ❯

Social network you want to login/join with: IT Information Security Analyst, Birmingham Client: Birmingham Water Works Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 4ded958b65d6 Job Views: 10 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: General Responsibilities Responsible for detecting and preventing cyber threats to the company's computing environment. … sensitive information per legal standards. Ensure secure handling and transmission of PHI/ePHI. Follow safety policies and procedures. Perform other duties as assigned. Education Bachelor’s degree in IT, Computer Science, Cybersecurity, or related field required. Experience Minimum five (5) years in a security analyst role, including: Penetration testing and vulnerability remediation Anti-virus and anti-malware … protocols and packet analysis Scripting languages (C#, VB, Python, C, .NET) Cloud computing Certificates, Licenses, Registrations Valid driver’s license required Preferred certifications: CEH, ECSA, EC-Council Certified Security Analyst Supervision None Physical Demands Ability to stand, walk, or sit for extended periods Reaching and finger dexterity for manipulating objects and keyboard use Communication skills Normal vision and hearing More ❯

Analyst. This opportunity is ideal for individuals with a passion for technology, a desire to learn, and an enthusiasm to solve every day technical problems. As a First Line Analyst, you’ll gain hands-on experience and be part of a supportive team committed to helping you grow and succeed in your IT career. The purpose of this … users, assisting with hardware, software, and system related issues. You will log incidents, troubleshoot problems, and escalate more complex issues, forming the essential link between users and the wider IT department across NFU Mutual and help minimise service disruption. In this role one of your core responsibilities is to receive and respond to incoming IT support calls. This … task is not just about answering the phone, it’s about being the first point of contact for users experiencing technical issues. You will play a vital role in ensuring a smooth, professional, and helpful support experience. You will also provide guidance on fixes for common issues like password resets, software help and printer troubleshooting. You will also work More ❯

week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About IT Security Threat Analyst - Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT … a dynamic team that is shaping the future of security within a successful global company, we want to hear from you! We are seeking a highly skilled and experienced IT Security Threat Analyst to join the team. In this role, you will be responsible for identifying, analysing and mitigating potential threats to our organisation's information systems. You … will work closely with the Head of IT Security for Incident and Threat Management and other teams to ensure comprehensive security measures are in place. The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience. Key Responsibilities Monitor and analyse security alerts and incidents to identify potential threats. Conduct More ❯