11 of 11 IT Analyst Jobs in the Thames Valley

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. … Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook More ❯

IT Analyst - SC Clearance, Multi-site, Hardware Repair, ITSM Up to £140 per day (Inside IR35 - Umbrella) Multiple locations across UK (5 days per week onsite - travel to multiple sites required) Contract until 31/03/26 My client is a high profile IT Consultancy who require an SC Cleared IT Analyst/IT … Requirements: Active Security Clearance (SC Cleared) Valid UK Driving Licence, with ability to travel to multiple sites in the role to deliver/collect devices Proven experience as an IT Analyst/IT Engineer (or equivalent) in providing Triage and Hardware Repairs Knowledge of ITSM systems to help with Queue Ticket Management Ability to provide manual stock More ❯

IT Support Analyst/2nd Line Support Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm-approved software and … analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT Support Analyst/2nd Line Support Analyst - London (5 days onsite) - Permanent More ❯

IT Support Analyst - Newbury Keywords - IT Support Engineer, Support Technician, IT Engineer, Service Desk Engineer, 1st and 2nd Line support, desktop support A brand new role working with an established IT solutions and business consultancy. We're looking for an adaptable IT Support Analyst to help keep systems, devices, and people connected and … productive.This role would suit someone who enjoys solving everyday tech challenges, supporting colleagues, and making IT run that bit smoother across a busy organisation. The role Providing front-line technical support to colleagues, both in person and remotely. Setting up and maintaining laptops, user accounts, and software tools. Responding to support tickets, diagnosing issues, and following through to resolution. … Taking ownership of general IT housekeeping updates, access requests, and asset records. Lending a hand on improvement work or new technology rollouts. Promoting good IT and security practices across the business. What you'll bring Experience working in an IT support or service desk environment. Familiarity with modern workplace tools (e.g. Microsoft 365, collaboration platforms, device management More ❯

IT Business Analyst – Premium Multi-Site Hotel Group | London | 4 Days in Office Join one of London’s most respected and long-standing hotel groups; a business where people truly come first. This values-led, multi-site organisation is highly focused on exceptional guest experiences and is committed to combining hospitality excellence with innovative, seamless technology. With a … portfolio of distinctive hotels, restaurants, bars, and event spaces, this group offers an inspiring and dynamic environment for an experienced IT Business Analyst to make a real impact. The Role Reporting directly to the IT Director, you’ll play a pivotal role in optimising and evolving the organisation’s technical ecosystem. You’ll assess how systems interact … About You We’re looking for someone who brings more than just analysis, someone who’s curious, collaborative, and solutions-focused. You’ll have: Strong experience working with hospitality IT systems A strategic mindset, with a knack for seeing how technology drives guest satisfaction and operational success Excellent communication skills and a collaborative approach The confidence to challenge, advise More ❯

IT Service Management Analyst - 12 Month FTC - London (Hybrid) A fantastic opportunity has arisen for an IT Service Management Analyst to join our London based law firm on a 12 month fixed term contract basis. Experience in Problem Management and Incidents Provide reports for agreed KPIs and review these during the meeting, discuss Voice of the … steps where relevant. Able to run weekly meetings to review proposed changes people want to implement within the firm. Working in conjunction with the Service Desk Team Leader and IT Team Leaders in analysing historic data to identify underlying trends Responsible and accountable for the overall ownership of the Incident until resolution Chairing Major Incident Review meetings Review timeline … and reported impact to Business, understand root cause or details around root cause investigation Managing Requests for Change, to ensure that these meet quality and conformance standards; co-ordinate IT staff and Customers to ensure accurate and appropriate risk assessments and communications during changes Chairing weekly CAB meetings, ensuring changes are appropriately risk managed, prioritised, and have no adverse More ❯

Senior IT Business Analyst – Trading Technology/Data Analytics (Contract). A leading markets firm are undertaking a major modernisation and migration initiative within their key business functions and have an opportunity for a senior technical business analyst to play a key role in large scale, business-critical application improvements. You will have a background working in … and migration paths, and working with stakeholders to dive relevant migration and modernisation solutions. You should apply for this role if you are/have: 10+ years front office IT experience within investment banking, hedge funds, or related vendor/exchange environment 5+ years technical business analysis experience with demonstrable experience on application and infrastructure projects Strong understanding of More ❯

Big Brother, MasterChef, Peaky Blinders, Rogue Heroes, Marie Antoinette, Grantchester, Deal or No Deal, Home and Away, Love Triangle, Mr Bean and Black Mirror. Job Purpose Provide first-line IT support and technical assistance to Banijay Rights staff in the London office and across international offices. This role ensures the smooth running of hardware, software, and systems, delivering prompt … and professional support to all users. Responsibilities: Investigate, diagnose, and resolve hardware and software issues. Triage and manage IT Helpdesk tickets, escalating to senior team members where appropriate. Maintain accurate records of IT assets, software licences, and related documentation. Set up and configure laptops, workstations, and other IT equipment. Conduct routine maintenance, including patch management and security … updates. Perform regular audits of IT hardware and software. Configure and support additional hardware such as smartphones, iPads, and printers. Manage stock levels of equipment, consumables, and supplies. Administer user accounts (starters, leavers, permission changes) across Active Directory, Entra ID, Exchange, and other systems. Deliver onboarding sessions and basic IT training for new starters. Support remote access solutions More ❯

ServiceNow Test Analyst Hybrid Salary up to 45k A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will More ❯

Our client is a mid sized IB with a great culture and hybrid working set up. They are looking for an additional BA to join their Market Risk tech team (currently 5 other BA's) who support the engineering team More ❯

My client, a reputable Investment Bank, is looking to hire a technical Business Analyst to play a key role on a major transformation programme across their Fixed Income technology space. This is a Greenfield programme of work where the Bank is looking to modernise their trading platform, moving to a new microservices-based architecture and delivering an advanced suite … of real-time pricing applications across Credit and Rates. For this role, they want to hire a Technology Business Analyst who understands object-orientated programming and who can work closely with the business and technology to establish requirements and get involved with the architecture and design of the platform. You will not be coding in this role, but an More ❯