AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basisand in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets … over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship More ❯
AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support … Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software … Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem … for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help … customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new projects (e.g., new inventory systems, CRM/ticketing systems, AI initiatives). Translate business needs into clear and detailed functional and non-functional requirements. Work with IT teams to ensure technical solutions align with business needs. Create process documentation and guidelines, including standard operating procedures and workflow diagrams. Collaborate with various departments to gather and document More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather … requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and … improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather … requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and … improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather … requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and … improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Cloud Select Ltd
IT and Security Training Analyst A great chance to form a pivotal role in the organisation’s security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Eutopia Solutions ltd
Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME in … and compliance checks. Participating in user acceptance testing (UAT) and documenting outcomes. Researching and suggesting system improvements. What We're Looking For Experience or education related to HR systems, IT support, or business system administration. Good analytical and problem-solving skills with strong attention to detail. Ability to understand technical documentation and workflows. Strong written and verbal communication skills. … deadlines. Discretion and professionalism when dealing with confidential information. Familiarity with Workday or similar HRIS platforms such as Oracle, SAP etc (advantageous but not essential). What's in it for You 33 days holiday (including bank holidays) Company laptop and phone Contributory pension scheme Health care plan and life assurance Discounts with major retailers and restaurants Employee assistance More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
A leading, fast-growing global financial services group is seeking an IT Access Management Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff across multiple international offices—including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems … JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities … service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 2+ years’ experience in a Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office More ❯
Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms of technology and completely More ❯
Through this apprenticeship you will gain hands on experience working within this role as well as the opportunity to enhance your customer service skills when dealing with IT support requests. Role Key Responsibilities: Provide 1st line support for IT infrastructure and systems across the organisation Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues … Assist in the testing of system developments and upgrades, reporting any issues or anomalies Create, update, and maintain reports to support IT operations and decision-making Perform routine IT tasks as assigned, ensuring consistency and reliability in service delivery Collaborate with team members to improve support processes and enhance user experience Training Information Communications Technician Level 3. Training … Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade C/4 (Essential) Maths GCSE, grade C/4 (Essential) Computer Science A Level More ❯
day Working Pattern: 40 hours per week/Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT sector. As a pivotal player in our forward-thinking team, you'll harness cutting-edge technology to drive change and propel the UK towards its ambitious net-zero targets. … to answer queries through the development process Marshals and documents requirements for the subsequent identification of an appropriate solution and the detailed design of a business process to accommodate it Undertakes business analysis projects and tasks under the leadership of a more experienced analyst or project manager Plans, prioritises, manages and executes analysis work on multiple simple or … with the business to understand and prioritise conflicting needs Contributes to the execution of user system testing and to the test plan for large projects Undertakes personal responsibility for IT data security by ensuring that rules and practices are identified Identifies and determines end-to-end business processes using standard methods Presents business and technical concepts to process owners More ❯
day Working Pattern: 40 hours per week/Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT sector. As a pivotal player in our forward-thinking team, you'll harness cutting-edge technology to drive change and propel the UK towards its ambitious net-zero targets. … to answer queries through the development process * Marshals and documents requirements for the subsequent identification of an appropriate solution and the detailed design of a business process to accommodate it * Undertakes business analysis projects and tasks under the leadership of a more experienced analyst or project manager * Plans, prioritises, manages and executes analysis work on multiple simple or … with the business to understand and prioritise conflicting needs * Contributes to the execution of user system testing and to the test plan for large projects * Undertakes personal responsibility for IT data security by ensuring that rules and practices are identified * Identifies and determines end-to-end business processes using standard methods * Presents business and technical concepts to process owners More ❯
Software Support Analyst - SQL/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up … Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-27K Apply now for immediate consideration and interview this week! Software Support Analyst - SQL/Saas/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your More ❯
Hello! At MBC , we keep growing and we're now looking for a Technical Analyst (Java/MQ/Servers) - Banking Project About MBC May Business Consulting is an international consultancy firm that offers advisory services in digital transformation, change management, efficiency, and control. We have a customer-centric approach and get proactively involved to maximize our added value. … have offices in Spain and the United Kingdom . We work on international projects with financial institutions, fintechs, and startups. About the role We are looking for a Technical Analyst to join a major banking transformation project. This is a hands-on technical role , ideal for someone who enjoys understanding legacy systems, digging into code, and configuring environments to More ❯
Job purpose: The security analyst will join a small security team for one of our clients in Central London. you will be a subject matter expert on all aspects of security to include mail security, web security, infrastructure security and end user device security. The security analyst plays a key role in driving and improving and technology security … A proactive approach to supporting a welcoming and respectful working environment for all colleagues at the organisation. Knowledge, skills and experience Essential: • Relevant experience working as an effective Security Analyst • Strong understanding of mail filtering technologies • Strong understanding of Cloud infrastructure technologies, including encryption • Demonstrable experience of working with Microsoft Sentinel, Defender and Purview • Excellent understanding of security frameworks … unauthorised access and potential threats • Proficient with SIEM, IDS/IPS, vulnerability scanners, and Azure security tools. • Experience of leading on technical vulnerability assessments and regular penetration testing of IT systems and processes to identify potential vulnerabilities and provide recommendations for risk mitigation • Experience in testing and reviewing new security solutions • A strong commitment to supporting of diversity, inclusion More ❯