1 of 1 IT Asset Management Jobs in the East Midlands

This role involves providing first-line IT support, troubleshooting hardware and software issues, configuring and managing IT equipment and assisting with new starter inductions. The apprentice will also gain hands-on experience in IT asset management, user training, technical documentation and more. Role Troubleshoot hardware … issues (e.g., monitors, printers, AV equipment) Provide remote and in-person software support Conduct IT inductions for new starters Configure and allocate IT equipment (PCs, mobile devices) Assist users with basic IT training (e.g., shared drives, TeamViewer, Office Suite) Document and track IT issues Maintain IT asset records (tracking equipment movement) Prepare and dispatch IT equipment as required Training Our delivery model includes a 1 day per week college attendance on a Friday for training and development of skills, knowledge and behaviours and 1:1 support from your trainer assessor in the workplace More ❯