2 of 2 IT Asset Management Jobs in Norwich

Our client is looking for a hybrid working IT Support Engineer to join their growing IT services team in Norwich. This role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for IT … to end users and ensuring the smooth operation of systems. Ideally we're looking for someone who is eager to take on Microsoft certifications, IT Projects and additional responsibility. This is a hybrid working role, with a requirement to be onsite 2 days per week. Key Responsibilities * Provide 1st … 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. More ❯

Our client is looking for an IT Support Engineer to join their growing IT services team in Norwich. This on-site role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for IT-related issues, providing technical assistance to end users and ensuring the smooth operation of systems. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades … and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. * Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for career More ❯