1 of 1 IT Asset Management Jobs in Solihull

2nd Line Support Technician Onsite Are you passionate about problem-solving, tech-savvy, and thrive on helping others? We're looking for a dedicated IT Support Technician to join our clients dynamic team and play a vital role in supporting the smooth operation of their IT systems and infrastructure. As their new IT Support Technician, you will … be the first point of contact for IT-related issues across the organization. From troubleshooting hardware and software problems to configuring laptops and mobile devices, you will help maintain our technical efficiency and ensure a positive experience for all users. Key Responsibilities: Provide first-line IT support via phone, email, and in person. Troubleshoot and resolve issues related … to hardware, software, and network systems. Maintain and update the IT asset management system and ensure all systems are patched and secure. Install, configure, and upgrade IT equipment including PCs, laptops, mobiles, and data dongles. Support all printing solutions and ensure Ricoh software and devices are operating correctly. Perform routine IT operational tasks and maintenance. More ❯