Enterprise Architect Service Now
- Location
- Greater London, England, United Kingdom
individual contributor within the Enterprise Architecture function, accountable for the architecture, governance and roadmap of the ServiceNow platform as a strategic workflow and service management capability across the company. The role owns the platform target architecture and standards, spanning core modules such as CMDB/CSDM, IT Service … CSDM, ITSM, CSM, FSM and ITOM (Discovery, Event Management, Service Mapping), and assess the fit of additional capabilities (e.g. Telecommunications Service Management, ITAM, HRSD, App Engine) against business demand. Establish and enforce configuration-over-customisation principles, technical debt management, instance strategy and upgrade/release governance ...