Digital Services Manager
- Hiring Organisation
- TurnerFox Recruitment
- Location
- Mansfield, Nottinghamshire, United Kingdom
- Employment Type
- Contract
develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life/support milestones for our systems. What We Need for the role of Digital Service Manager … Strong Digital Service Management experience Degree in IT/Business or suitably qualified by experience Great communicator with solid problem-solving skills Understanding of software development/testing (Scrum) Experience managing Contracts & SLAs Knowledge of TOPdesk, JIRA or similar tools ITIL Foundation (essential) ITIL Lifecycle course/ITIL ...